Luther Cadillac

Aliengment and bought 4 new tires Came in on Friday Nov., 9 to get an alignment and bought tires. Alignment wasn’t done correctly and the truck was making a noise now when I turn the s Came in on Friday Nov., 9 to get an alignment and bought tires. Alignment wasn’t done correctly and the truck was making a noise now when I turn the steering wheel to the right. Went back in the following Monday, to get it done again, still the same results. Now have to schedule another appointment. More

Luther Cadillac service experince Brought car in for scheduled (prebooked) oil change that I was told would last about an hour. It lasted over two hours while I waited. Previous car Brought car in for scheduled (prebooked) oil change that I was told would last about an hour. It lasted over two hours while I waited. Previous car maintenance had $500 worth of parts installed that I did not authorize. While car was in for oil change, I inquired to a used car salesperson about the interest in buying my car. Salesperson came back to me a while later with a CarFax report showing an obvious clerical error from the MN DMV showing my milage as 26,411 miles in May 2017, where other maintenance work on the car previous to that date showed 54,000 and 68,000. She claimed the odometer had been tampered with. The car, which had been serviced in the same dealer several times and has extensive odometer reading within your own system was not check, nor was a quick check of the odometer of the car sitting right there. She claimed the dealer could not do business with me because of the mistake on the CarFax. CarFax even had a note indicating this could very well be a clerical error. I moved from WI to MN and had new MN licenses, the MN DOV took the milage from the title record, did not ask for the actual mileage on the car. On another occasion, in again for oil change just after warranty expired, service manager mentioned I had two bad rear shocks. Now the mileage was only a couple thousand miles over the warranty, and the condition of the shocks were not brought up on previous inspections. I thought it quite the coincidence he brought it up after the warranty period, and presented me with a more than $1000 estimate. It did not give me a whole lot of trust. This dealership, though change of ownership showed me no courtesy as a customer, but seemed to go out of their way not to make me feel like they wanted my business. I will never step foot in this dealership again. More

Absolutely awesome Will, our dealer was absolutely informative and knowledgeable, Justin in financial was incredibly fast and what a jokester! We will definitely return Will, our dealer was absolutely informative and knowledgeable, Justin in financial was incredibly fast and what a jokester! We will definitely return to Luther when looking to buy again. Everyone at the dealership even the mechanics were so friendly and outgoing. Thank you. More

As advertised, very happy with our purchase. Financing took some time, but out of state purchases are more work. Good follow up after the sale. Will consider down the road. Financing took some time, but out of state purchases are more work. Good follow up after the sale. Will consider down the road. More

Great place to buy a used car! Everyone I met at the dealership was helpful and understanding to every concern I had. This was my first car buying experience and I am happy that I w Everyone I met at the dealership was helpful and understanding to every concern I had. This was my first car buying experience and I am happy that I went there. I've been telling friends to look into getting their next cars there as well! More

Bought a suv Customer service was outstanding. Everyone friendly, supportive and helpful. I could not have ask better service. I walked through the financing each Customer service was outstanding. Everyone friendly, supportive and helpful. I could not have ask better service. I walked through the financing each item explained Thanks More

flat tire My husband brought a flat tire in and it was replaced with a new tire, because of the type of damage. They were able to tell that it was cut with a k My husband brought a flat tire in and it was replaced with a new tire, because of the type of damage. They were able to tell that it was cut with a knife, which was very helpful. Very efficient and good work. More

Friendly service staff, answer all my questions. Excellent service staff and good service. I will come back for future servicing and refer to my friend on the needs of repair their cars. Excellent service staff and good service. I will come back for future servicing and refer to my friend on the needs of repair their cars. More

We love our purchase at Luther Cadillac We met with Heather for the first time when we went to test drive the car, and she was so helpful and nice and we made a deal right there. We met with Heather for the first time when we went to test drive the car, and she was so helpful and nice and we made a deal right there. More

Concerns I had some issues with.the car I purchased but all my concerns were addressed to my satisfaction. I am pleased so far. I will continue to do busines I had some issues with.the car I purchased but all my concerns were addressed to my satisfaction. I am pleased so far. I will continue to do business with Luther More