Luther Cadillac

As advertised, very happy with our purchase. Financing took some time, but out of state purchases are more work. Good follow up after the sale. Will consider down the road. Financing took some time, but out of state purchases are more work. Good follow up after the sale. Will consider down the road. More

Great place to buy a used car! Everyone I met at the dealership was helpful and understanding to every concern I had. This was my first car buying experience and I am happy that I w Everyone I met at the dealership was helpful and understanding to every concern I had. This was my first car buying experience and I am happy that I went there. I've been telling friends to look into getting their next cars there as well! More

flat tire My husband brought a flat tire in and it was replaced with a new tire, because of the type of damage. They were able to tell that it was cut with a k My husband brought a flat tire in and it was replaced with a new tire, because of the type of damage. They were able to tell that it was cut with a knife, which was very helpful. Very efficient and good work. More

Bought a suv Customer service was outstanding. Everyone friendly, supportive and helpful. I could not have ask better service. I walked through the financing each Customer service was outstanding. Everyone friendly, supportive and helpful. I could not have ask better service. I walked through the financing each item explained Thanks More

Friendly service staff, answer all my questions. Excellent service staff and good service. I will come back for future servicing and refer to my friend on the needs of repair their cars. Excellent service staff and good service. I will come back for future servicing and refer to my friend on the needs of repair their cars. More

We love our purchase at Luther Cadillac We met with Heather for the first time when we went to test drive the car, and she was so helpful and nice and we made a deal right there. We met with Heather for the first time when we went to test drive the car, and she was so helpful and nice and we made a deal right there. More

Concerns I had some issues with.the car I purchased but all my concerns were addressed to my satisfaction. I am pleased so far. I will continue to do busines I had some issues with.the car I purchased but all my concerns were addressed to my satisfaction. I am pleased so far. I will continue to do business with Luther More

Shawn did a fine job, aand I assume did too. The service was good on the LOF and wheel alignment. But they did not find the problem with the power steering, and I had the problem again last ni The service was good on the LOF and wheel alignment. But they did not find the problem with the power steering, and I had the problem again last night. Th e power steering looses power when parking. Its an intermittent problem, and did't show up when the car was in the shop. Jack I will be back. I would like the Service Adviser to review the work completed before pay the Cashier. More

Slow and sloppy I purchased a used vehicle. When we test drove the car, the salesman bragged about how he knew the owner and that she took such good care of the car I purchased a used vehicle. When we test drove the car, the salesman bragged about how he knew the owner and that she took such good care of the car that she had put "rubber mats over the rubber mats". I came back to pick up the vehicle 6 days later and had set an appointment for 1:00. The OEM rubber mats were no where to be found. I waited for 1 hour 45 minutes to be able to sign the paperwork. I expect that if I make an appointment their job is to be ready when I get there. Part of the deal on purchasing the vehicle was that they would replace the drivers side mirror. As I started driving home (after 2 1/2 hours at the dealership), I tried to adjust the mirror and it could move properly into position. After calling the dealership they instructed me to just push on the top of the mirror and that it would "click" into place. As soon as I touched the mirror, the whole thing fell off into my hands. After 4 separate attempts, I finally installed the mirror properly. If I could do it, why couldn't the dealership? So, bottom line is that I was not impressed with the customer service or the work done to prepare the vehicle for me to pick it up. More

Charlie in Service is THE BEST! I have a 2008 Cadillac SRX and they treat it just like a new one. Charlie explains everything in great detail including all potential costs! Alix sh I have a 2008 Cadillac SRX and they treat it just like a new one. Charlie explains everything in great detail including all potential costs! Alix showed me the new XT4, no sales pressure whatsoever. More