Luther Cadillac

Routine oil change and a couple recall issues Friendly and handled all issues well. Needed a loaner car well they got a part. Brand new car was provided and it was a very nice car. Friendly and handled all issues well. Needed a loaner car well they got a part. Brand new car was provided and it was a very nice car. More

Checking the breaks Exceptional service. Charlie was most attentive to my needs regarding my Car repairs. He kept me informed and was very pleasant and professional. I Exceptional service. Charlie was most attentive to my needs regarding my Car repairs. He kept me informed and was very pleasant and professional. I highly recommend Luther Cadillac. More

Recall on Overheating Car seat The issue was not resolved. All they did was prevent the seat from heating when you remotely start the car. So GM sells you a car emphasizing a featur The issue was not resolved. All they did was prevent the seat from heating when you remotely start the car. So GM sells you a car emphasizing a feature with a price, you pay for it and then they recall it but they do not give you your money back. Should we call that a rip-off? They disabled the feature and Called it fix. I bought the car partly because of that feature knowing how cold it gets in MN. When I remotely start my car I want to leather seat to be warm. They send me a recall notice on that and Luther, instead of fixing it, just disabled the feature and they want me to be happy. Really? More

In and out in a Flash! I had a routine service recently on my XT5 Cadillac and have nothing to say but the best of the Luther Service Team. Drove right in, service check-in I had a routine service recently on my XT5 Cadillac and have nothing to say but the best of the Luther Service Team. Drove right in, service check-in was short and very friendly. I was escorted to the waiting lounge where I curled up and listened to a PodCast on my phone. Before long I was notified my car was finished. Didn't even get to hear the rest of the Podcast story! My car was washed and ready to go. Kudos to Luther Cadillac! More

Great and simple I had stopped in with my family to get my wife a new car and it was simple. Will was a great guy and he showed us the car and took us out for a drive. I had stopped in with my family to get my wife a new car and it was simple. Will was a great guy and he showed us the car and took us out for a drive. He showed us the cars and compared them showing me the better options. Over all will made it a great place to get a car he was very helpful and polite through the whole process. More

Great support and service! Charlie and Abe did a great job taking care of all the items I had on my list. Received a rental care for two days while they completed a service bul Charlie and Abe did a great job taking care of all the items I had on my list. Received a rental care for two days while they completed a service bulletin and maintenance. Contacted me both days about progress and was a complete pleasure to work with. More

Excellence Service Received attention as soon as I drove into the service area. Service consultant was friendly and took the time to record all of my concerns. All wor Received attention as soon as I drove into the service area. Service consultant was friendly and took the time to record all of my concerns. All work was completed and I was on my way. More

40000 mile maintenance done Service was Done efficiently and service management communicated well and followed through in a timely confident manner. I appreciate the handling of Service was Done efficiently and service management communicated well and followed through in a timely confident manner. I appreciate the handling of my maintenance needs👍👏 More

Took too long I had an appointment for an oil and to do a heated seat recall, reprogram auto start sequence so seat doesn't come on when remote started. They also f I had an appointment for an oil and to do a heated seat recall, reprogram auto start sequence so seat doesn't come on when remote started. They also found second recall that couldn't be completed. When I made the appointment they said would take 90 minutes. It took 2 1/2 hours. I would occasionally look into the serve bay there it sat with no one working on it. More

Great place to Shop for a New Car I just bought a car @ Luther Cadillac. The sales people were awesome! They were also extremely helpful. They were very detailed in showing me how t I just bought a car @ Luther Cadillac. The sales people were awesome! They were also extremely helpful. They were very detailed in showing me how the car worked. Greg Clark and Heather Bissill were outstanding. I recommend buying from them. More