Luther Cadillac

Seamless Our experience was Seamless. Everyone we worked with was Professional, Courteous, Confident and Expedient from our initial contact all the way throu Our experience was Seamless. Everyone we worked with was Professional, Courteous, Confident and Expedient from our initial contact all the way through the signing of the papers. More

Inspection for repairs needed. They went thru the car and gave us a good explaination of what needed done....we decided we would look at used Cadillac instead of repair. They went thru the car and gave us a good explaination of what needed done....we decided we would look at used Cadillac instead of repair. More

Preview specials before you go Luckily I had previewed the service specials online before I went. I would have given them a higher rating, but I had to look up the service special Luckily I had previewed the service specials online before I went. I would have given them a higher rating, but I had to look up the service special myself while standing there or I would have been charged full price for the oil change and tire rotation. More

Took great care of us We had a minor mis-understanding around the Service that would be needed on a used vehicle we purchased. They completely went above and beyond and I'm We had a minor mis-understanding around the Service that would be needed on a used vehicle we purchased. They completely went above and beyond and I'm pretty sure took a loss on our Service and just owned up to the mis-understanding and took care of us. Even gave us a different car to use as our vehicle was being serviced, I just couldn't be happier. More

Efficient. In and out as promised, however, whoever drove my car scuffed the lower drivers door panel with dirt and grease, along with the door plate. Please h In and out as promised, however, whoever drove my car scuffed the lower drivers door panel with dirt and grease, along with the door plate. Please have who ever drives cars from customers be careful about that. Was not happy as I had spent the previous day cleaning the interior. More

Luther Cadillac I've.got my last 3 cars from Alix atthis dealer. He let me know about a great deal that saved me 1000's in cash. Had a great car in mind which is th I've.got my last 3 cars from Alix atthis dealer. He let me know about a great deal that saved me 1000's in cash. Had a great car in mind which is the best one yet. More

No title My experience was ok. I made the appointment a week in advance. I had requested a rental because I didn’t have time to wait. They did not have a reser My experience was ok. I made the appointment a week in advance. I had requested a rental because I didn’t have time to wait. They did not have a reservation for a rental when I got there. I was about to reschedule my appointment when another team member found a rental I could use. I was also told I’d get a phone call telling me about the results of a slip in the gears I wanted checked. I did not get that call. My husband actually got a text that my car was ready, not me, and I still didn’t know the results. I read the mechanics notes after I picked up the car. I guess I would’ve appreciated better communication. More

Happy Customer I have been a customer of Luther Cadillac (formerly Wally Mcarthys) for 14 years and just purchased another beautiful Cadillac from Alix and the Team. I have been a customer of Luther Cadillac (formerly Wally Mcarthys) for 14 years and just purchased another beautiful Cadillac from Alix and the Team. Alix is extremely personable and was attentive to my specific needs in ordering my new CT6. Greg had the vehicle delivered quickly and Bryan in Finance was extremely thorough and professional. I always recommend Luther Cadillac to my friends and family, and will continue to do so! More

Great service Service advisor, Charlie, was great and kept me updated through out the process which took for few days. I highly recommend this service center. Great Service advisor, Charlie, was great and kept me updated through out the process which took for few days. I highly recommend this service center. Great More

Cadi 2.0 Riley was tremendous! We arrived late on Good Friday afternoon; and he gave us 110% of his expertise & attention. It made car buying fun to work wit Riley was tremendous! We arrived late on Good Friday afternoon; and he gave us 110% of his expertise & attention. It made car buying fun to work with the group of professionals at Luther. Justin in finance made our trade & purchase transaction seamless ~ I hope he & and his wife had a lovely anniversary celebration that evening! We live out of state so declined the full service dept tour; but the brief overview was impressive. The ladies in parts were knowledgeable and a delight to work with. Thanks to all for making car buying fun again ~ our 6 hr drive home was fantastic in our new to us 2018 Cadi xt5. More