Luther Cadillac

Friendly, trustworthy and a pleasure to do business with. We were coming off a lease and wanted to do another lease and also wanted to consider a different model of Cadillac. We were given detailed informati We were coming off a lease and wanted to do another lease and also wanted to consider a different model of Cadillac. We were given detailed information on both of the models being considered and were provided with test drives of both. Luther also had several different choices of both models in stock relative to external color, internal upholstery, engine size and functionality. The whole process went smoothly, we felt very comfortable that we received the best deal possible and I know the dealership well enough to expect great support when needed. More

Satisfaction guarantee. It’s been many years now, that I have been leasing Cadillac from Alix. He is what I call a true professional, he is very knowledgeable and makes the p It’s been many years now, that I have been leasing Cadillac from Alix. He is what I call a true professional, he is very knowledgeable and makes the process very easy. I trust him. I will continue leasing my cars from him. More

Purchase of a 2018 Mazda CX-5 Professional, timely, knowledgeable, efficient. Thoughtful and had customer satisfaction as the priority. Very nice to have fresh fruit offered to t Professional, timely, knowledgeable, efficient. Thoughtful and had customer satisfaction as the priority. Very nice to have fresh fruit offered to the customers, along with coffee, water and other snacks (of course). Met and worked with Riley Titus, Bryan Stoppelman and Perry Feavel. Courteous with a smile! More

Excellent Service Charlie is the best service adviser that I have worked with. He is knowledgeable and competent. Prices are excessive and normally much higher than th Charlie is the best service adviser that I have worked with. He is knowledgeable and competent. Prices are excessive and normally much higher than the competition. More

Leasing Event The staff was experienced and courteous. They helped to make the process easy and straightforward. They were prepared for my arrival and I appreciate The staff was experienced and courteous. They helped to make the process easy and straightforward. They were prepared for my arrival and I appreciated that. More

Quick and Friendly The oil change and inspection were completed in about an hour. The waiting area was comfortable and a selection of beverages and snacks were availabl The oil change and inspection were completed in about an hour. The waiting area was comfortable and a selection of beverages and snacks were available. More

Excellent Everyone at Luther was very helpful throughout the entire process. They go above and beyond for their clients to make sure they are well taken care of Everyone at Luther was very helpful throughout the entire process. They go above and beyond for their clients to make sure they are well taken care of. More

It was a battel to get the car worked on from the 1st call. Today I get this text asking me if I was completely satisfied. Well the answer is yes and no. The car is working well so far and the clean up crew is Today I get this text asking me if I was completely satisfied. Well the answer is yes and no. The car is working well so far and the clean up crew is awesome. But I feel like my service journey was a fight from the beginning for scheduling to getting the work done that was requested. I have been in vehicle repair for 40 years. So 3 things I was unhappy about scheduling the person on the other end of the phone was very unprofessional. Then Abbe & Charley treating me like I don’t know anything about cars. Then to print on the bill that the brake job was not recommended by Luther. I know it may not have been ready for brakes, but I had instructions form the owner of Berger and the car to do brakes for his peace of mind. More

10500 mile service Everyone was very helpful and friendly. Charlie followed through on everything he said he would. I was not waiting for updates or having to call in. Everyone was very helpful and friendly. Charlie followed through on everything he said he would. I was not waiting for updates or having to call in. There was a video link sent that I did not receive. More

Friendly staff My service was quick and easy. Friendly staff. Always leave feeling satisfied. Staff is always knowledgeable and tell me what I need and need to tak My service was quick and easy. Friendly staff. Always leave feeling satisfied. Staff is always knowledgeable and tell me what I need and need to take care of. More