Back

Luther Cadillac

Vadnais Heights, MN

4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
Contact Dealership

3500 Highway 61 North

Vadnais Heights, MN

55110

Directions

By Type

Showing 2,467 reviews

August 03, 2019

Cheated and unsatisfied Inspection was “done” and everything checked good. Funny, there is no transmission fluid but yet it was checked as good. Funny, battery was so dead I More

by ANNIE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abe
Aug 06, 2019 -

Luther Cadillac responded

We are sorry you had a negative experience with our service department. We will be reviewing your experience with all involved to see where we went wrong and make efforts to improve our processes so it doesn’t happen going forward. Thank you.

August 02, 2019

Great service! Very helpful tech and informative inspection. Fixed all problems. Fast friendly service. Would highly recommend. Learned a lot about my vehicle. Can’t More

by gregfurzland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy service manager. Brad service tech.
Aug 02, 2019 -

Luther Cadillac responded

Thank you for your kind words about our dealership! We are pleased that you had a great experience and look forward to serving you again in the future.

August 02, 2019

Great experience for first time Cadillac owners We have owned many GM vehicles and this transaction went as smooth as it gets. From test driving 3 different models one day to purchasing our new XT6 More

by APELTIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry, Randy, Heather, Finance Guy (sorry don't remember his name as my husband dealt with him), plus others on show floor
Aug 06, 2019 -

Luther Cadillac responded

We are so glad you enjoyed your experience with our team! We wish you many happy miles in your new XT6!

August 01, 2019

recall, tires & oil change I have always received excellent and very friendly service no matter who I talked with. Nice to be greeted by someone as friendly and accommodating a More

by MARYSHELBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist and a very efficient and friendly young lady at the service counter.
Aug 02, 2019 -

Luther Cadillac responded

Thank you for the kind review! We are glad you had a great experience with Charlie and our dealership. Stop by and see us again soon!

July 31, 2019

GM Warranty work for 2019 XTS If your going to have a recall be ready to take care of it. Took over 3 weeks. I never write bad reviews but this had to be written. More

by TANDERSON14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Clark
Jul 31, 2019 -

Luther Cadillac responded

Thank you for the feedback on your experience with Luther Cadillac. We sincerely apologize for the level of service you received. We realize we are not perfect and feedback like you have provided is one of the only ways we can improve and prevent this from happening in the future.

July 31, 2019

Fixing rattles I had 2 buzzing rattles in the speakers in my brand new CTS. Their shop foreman was able to find the cause of both very quickly and fix them. More

by cbarry3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe, Charlie Youngquist, Alix Moise, Jeff-shop foreman
Jul 31, 2019 -

Luther Cadillac responded

Thank you for the kind words! We are pleased that you had a great experience and look forward to serving you again in the future.

July 27, 2019

Service Visit Excellent service. Very courteous, friendly and quick. Good to see Charlie again, a long time great service representative. Thanks again to Alix fo More

by panterrm80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix, Charlie
Jul 31, 2019 -

Luther Cadillac responded

Thanks for the positive review. Giving you a positive experience is what we shoot for every time. We look forward to seeing you again!

July 27, 2019

Cue repair visit Yesterday was the best experience I’ve had at a dealership. The service rep was VERY helpful and did a great job at keeping me informed More

by MT9217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
Jul 31, 2019 -

Luther Cadillac responded

Thank you for the kind review! It is our pleasure to keep your vehicle in tip-top shape.

July 26, 2019

Excellent customer service Excellent overall service done in a timely manner as promised. Will return here whenever service is needed in the future. Abe did an excellent job exp More

by MGDQSUB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe service writer
Jul 31, 2019 -

Luther Cadillac responded

Thanks for stopping by! It is our pleasure to serve you. Let us know how we can help in the future.

July 23, 2019

Excellent and Professional ALIX MOISE did a great job. Worked hard to provide options and choices. Information was factual and honest. We did not feel pressured or rushed More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALIX MOISE, Greg Clark
Jul 23, 2019 -

Luther Cadillac responded

Thank you for leaving us a review, Larry! We are so glad you had a fun experience with Alix and that we could help you get into the right car. We hope to see you back for your next oil change!

...
209
...