Luther Cadillac

Very easy to work with Good experience. Alix is a pro. Everyone was pleasant. Nice people. The facility was clean and organized. The staff was efficient. The shop guys Good experience. Alix is a pro. Everyone was pleasant. Nice people. The facility was clean and organized. The staff was efficient. The shop guys were good. Nice people. More

First class Everything was done as expected. No surprises and great competence. No follow-up required, done on time time and easy to work with. Would definite Everything was done as expected. No surprises and great competence. No follow-up required, done on time time and easy to work with. Would definitely recommend to friends. More

Oil Change The only work I had done on my Escalade was an Oil change. - After arriving back at work I received a call from Luther Cadillac telling me that the The only work I had done on my Escalade was an Oil change. - After arriving back at work I received a call from Luther Cadillac telling me that they think they may have left the oil funnel in the engine oil port opening. I went out to the parking lot lifted the hood and sure enough they were right. I got a flash light and looked for the oil port cap, finally finding it at under the motor on the under car protection plate. - While driving home I noticed the passenger seat had dirt and grease spots all over it? No one ever sits in the passenger side of my Escalade. When ever my wife and I go anywhere we take the Lexsus. The grease and dirt absolutely came from Luther Cadillac. More

Cheated and unsatisfied Inspection was “done” and everything checked good. Funny, there is no transmission fluid but yet it was checked as good. Funny, battery was so dead I Inspection was “done” and everything checked good. Funny, there is no transmission fluid but yet it was checked as good. Funny, battery was so dead I had to go in twice to borrow a jump box, but again, battery was checked as good. Funny, warning lights were marked as good, but I know there are at least 6 pending... The work that I was quoted for isn’t even listed on the paperwork anywhere. Sad as I prefer to bring my car here. After this visit unlikely I would return, or refer anyone to bring their vehicle here. I feel 100% ripped off. More

Great service! Very helpful tech and informative inspection. Fixed all problems. Fast friendly service. Would highly recommend. Learned a lot about my vehicle. Can’t Very helpful tech and informative inspection. Fixed all problems. Fast friendly service. Would highly recommend. Learned a lot about my vehicle. Can’t say enough good about this dealership! More

Great experience for first time Cadillac owners We have owned many GM vehicles and this transaction went as smooth as it gets. From test driving 3 different models one day to purchasing our new XT6 We have owned many GM vehicles and this transaction went as smooth as it gets. From test driving 3 different models one day to purchasing our new XT6 a few days later, we couldn't have had an easier group of people to work with. As we were looking at different models, many employees stepped in every now and then with information on each model we were looking at, making our decision easier. More

recall, tires & oil change I have always received excellent and very friendly service no matter who I talked with. Nice to be greeted by someone as friendly and accommodating a I have always received excellent and very friendly service no matter who I talked with. Nice to be greeted by someone as friendly and accommodating as Charlie. More

GM Warranty work for 2019 XTS If your going to have a recall be ready to take care of it. Took over 3 weeks. I never write bad reviews but this had to be written. If your going to have a recall be ready to take care of it. Took over 3 weeks. I never write bad reviews but this had to be written. More

Fixing rattles I had 2 buzzing rattles in the speakers in my brand new CTS. Their shop foreman was able to find the cause of both very quickly and fix them. I had 2 buzzing rattles in the speakers in my brand new CTS. Their shop foreman was able to find the cause of both very quickly and fix them. More

Service Visit Excellent service. Very courteous, friendly and quick. Good to see Charlie again, a long time great service representative. Thanks again to Alix fo Excellent service. Very courteous, friendly and quick. Good to see Charlie again, a long time great service representative. Thanks again to Alix for helping us choose the right vehicle and the friendly followup calls. More