Luther Cadillac

Car service I brought the car back to have an ordered part installed and everyone I worked with was great. Unfortunately this is a really poor design of the place I brought the car back to have an ordered part installed and everyone I worked with was great. Unfortunately this is a really poor design of the placement of this module and this is the second one I have had to replace at a high expense and has made me doubt that I will buy this brand of car again and I have two of them now. More

Oil Change Service was very good. I was in & out within an hour. Not sure if the interior is supposed to be cleaned or car washed with the service but neither wa Service was very good. I was in & out within an hour. Not sure if the interior is supposed to be cleaned or car washed with the service but neither was done. There was no WOW factor or anything that would distinguish the dealership from any other dealership or service center. More

Fixed it all Thank you for fixing the transmission issues I was having with my SRX, Charlie took great care of me and kept me updated throughout the entire proces Thank you for fixing the transmission issues I was having with my SRX, Charlie took great care of me and kept me updated throughout the entire process. The only suggestion for improvement was that my car could have been washed when I picked it up. Just a suggestion for the future. Thank you. More

Really friendly, helpful service (as always) Charlie and the entire team in the service dept are always incredibly helpful. Answering questions candidly related to my vehicle performance and dif Charlie and the entire team in the service dept are always incredibly helpful. Answering questions candidly related to my vehicle performance and differences in old vs. newer models. As well as just being courteous and helpful -- unloading all the football/hockey and work stuff out of my Escalade and into the loaner - and visa versa upon my return. More

Alex did an amazing job Streamline process. Very professional and experienced people. It was a joy to purchase my 5th SUV from Alex. I would recommend Alex and this Streamline process. Very professional and experienced people. It was a joy to purchase my 5th SUV from Alex. I would recommend Alex and this dealership to my family and friends More

5 star Team of experts I got my 3rd car and I gave 5 star rate because of exceptional customer service from Alix Moise. Great team work. Thank you Jim for great work. I got my 3rd car and I gave 5 star rate because of exceptional customer service from Alix Moise. Great team work. Thank you Jim for great work. More

Good experience. The service dept was very helpful and answered all my questions. Everything was clean and In good order. My car after the service came back washed a The service dept was very helpful and answered all my questions. Everything was clean and In good order. My car after the service came back washed and clean. More

CUE Syster Repair Had the cue system and back up camera modules replaced. Both systems are now operational. When performing replacement work the USB connectors locate Had the cue system and back up camera modules replaced. Both systems are now operational. When performing replacement work the USB connectors located inside the counsel between the front seats located in the storage unit were disconnected from the bracket holding the usb connectors. The USB connectors are not secured in the brack in the storage box and not accessible. More

An excellent experience Abe thoroughly explained the options I had regarding service. I decided to wait for the service appt. to be completed. It was raining cats and dogs, Abe thoroughly explained the options I had regarding service. I decided to wait for the service appt. to be completed. It was raining cats and dogs, so he arranged a ride for me to visit a nearby restaurant. (I walked back when the rain stopped.) He texted me when the car was ready. He seemed aware of being prompt and keeping me informed. It took me an hour to get over to Roseville with rush hour traffic, but service was great at Luther Cadillac. Worth the trip! Cecelia BIstner More

Excellent Best automotive purchase experience I’ve had from a dealership in my 40 years, applied online went in a few days later and left with what I was lookin Best automotive purchase experience I’ve had from a dealership in my 40 years, applied online went in a few days later and left with what I was looking for. More