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Luther Cadillac
Vadnais Heights, MN
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,467 reviews
June 25, 2020
Alix Moise and Greg Clark are the very best sales professionals you have. They are the reason I return to Luther. Outstanding customer service is always provided professionals you have. They are the reason I return to Luther. Outstanding customer service is always provided More
by WILLIAMLMURRAY
Verified Customer
June 25, 2020
Good job of fixing a defective part My only dealings with this department was to repair a defective headlight assembly on a used car that my daughter bought. The service people where pro My only dealings with this department was to repair a defective headlight assembly on a used car that my daughter bought. The service people where professional and made the repair in about half the time that they anticipated. Unfortunately this repair should have been preformed when we informed the sales department of the issue. We had to battle over social media to get the problem solved. The service department was great, but used sales folks where less than expected. More
by danatanchor
Employees Worked With
Service writer
June 25, 2020
Very professional, when I got there the car was ready all shiny and clean. I thought the price of the car was great. Quick and easy purchase. shiny and clean. I thought the price of the car was great. Quick and easy purchase. More
by MICHELLE
Employees Worked With
Heather Bissell, Scott Smith
June 25, 2020
Bad phone and computer in main office in mpls The phone system to make an appointment is terrible. I got some guy in Minneapolis who said they’re too busy in Roseville to answer the phone and he c The phone system to make an appointment is terrible. I got some guy in Minneapolis who said they’re too busy in Roseville to answer the phone and he couldn’t do anything because his computer didn’t work I ended up calling my salesman and made the appointment that way. The people in the service department itself are wonderful they explain everything and call you when your car is ready. I have been going to the Roseville store and bought many Cadillacs from them. Your Phones need to be updated so that the computers work. It’s not the guys fault that are in the service department. More
by arehbein
June 25, 2020
Location , sales team , dealership and overall experience very good . Great atmosphere . Great people with the exception of finance associate . Real jerk ! Sorry but that’s just our experience including foll very good . Great atmosphere . Great people with the exception of finance associate . Real jerk ! Sorry but that’s just our experience including follow up conversations . More
by topcogs212
June 25, 2020
Great Experience Found a deal on the web. Contacted to make appointment. Bought and drove off the same day. No pressure selling. It was great not getting the hard sell Found a deal on the web. Contacted to make appointment. Bought and drove off the same day. No pressure selling. It was great not getting the hard sell. More
by PAULOPKS
June 25, 2020
Wow! Luther Cadillac Service always goes above and beyond to make sure you are taken care of. We recently had our Escalade in for service. Randy and Abe were very helpful with arranging a courtesy beyond to make sure you are taken care of. We recently had our Escalade in for service. Randy and Abe were very helpful with arranging a courtesy loaner, a brand new 2020 Escalade! We were able to use the loaner while our truck was being repaired. Excellent. Thank your for all of your assistance. More
by WELLEA1983
June 25, 2020
Great service!!! Great service even though I was just buying a used car, found my ideal car there and didn’t spend more time to shop around. Great service even though I was just buying a used car, found my ideal car there and didn’t spend more time to shop around. More
by SERINAORION
June 25, 2020
A total Cluster**** I am from out of state and had purchased a new Cadillac Escalade via phone, email, and text, agreeing on all terms, and furnished the dealership with I am from out of state and had purchased a new Cadillac Escalade via phone, email, and text, agreeing on all terms, and furnished the dealership with all necessary documents including Driver's License, Insurance Card, Credit Card for down payment to hold the vehicle, (no financing involved) etc so that when I arrived to pick it up I would need only to write a check and leave. All dollar amounts were agreed upon. When I arrived, the dollar amounts on the Sales Contract were different, the sales tax and registration had not been figured as previously agreed upon, and final amount due was different. After working through the discrepancies, which took far longer than I had planned to be there, I departed for my long (1650 mile) drive home. After arriving home, I discovered that I did not have the wheel lock key, good thing I didn't have a flat tire! I called and they FedEx'ed it - to the WRONG address! One week later, they FedEx'ed the papers necessary to register, title, and license the vehicle to the same WRONG address! This time, their ineptitude had dire consequences as the Manufacturer's Certificate of Origin was lost. Replacement takes a very long time and I was fined a late Registration Fee and I had a vehicle that I could not use for more than a month. I asked for compensation and was told to go to xxxx. I am taking this up with Cadillac Customer Service. More
by JBRINGNECK_1999
Employees Worked With
Greg Clark
June 21, 2020
Fair but light on Follow Up Verdict is out on a recommendation... They gave a fair price on the trade... they worked through things over the phone. But, they kept suggesting upgr Verdict is out on a recommendation... They gave a fair price on the trade... they worked through things over the phone. But, they kept suggesting upgrades like dent and ding coverage, 3M film etc, but hen they made it vary hard to learn about these options or provide pricing... The vehicle makes a noise through the drivers window at 75mph, so we will see how they handle that... More
by SAZMO62
