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Luther Cadillac
Vadnais Heights, MN
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,467 reviews
October 06, 2020
I was good with the entire deal, until the follow up. I like the car, good deal. On Saturday they said they’d cancel my credit card down payment, as I paid in cash. Further I was told I would be called whe like the car, good deal. On Saturday they said they’d cancel my credit card down payment, as I paid in cash. Further I was told I would be called when it was cancelled. Never got called. I left a message, nothing. I called the next day and wound up being passed to 5 different ppl as the ppl I did business with had days off. Again, I liked the car, the lack of follow up kind of sends a message though. More
by mnchiguyljr
Verified Customer
October 03, 2020
Second time working with Luther Cadillac in Roseville - Alix Moise. You'll never buy a vehicle anywhere else if you experience the incredible service here! Alix Moise. You'll never buy a vehicle anywhere else if you experience the incredible service here! More
by xx
October 03, 2020
Service provided in a timely manner as Abe described. No problem. I will return for all my service/repair needs. Try the cocoa in the waiting lounge. problem. I will return for all my service/repair needs. Try the cocoa in the waiting lounge. More
by JAMES.ROSS1946
Employees Worked With
Abe
October 03, 2020
I ended up paying for work that should have beenpayed for by the warrenty if the original diagnoses would have been correct. They had to do the work twice to get it right. I got stuck with the bill for the s by the warrenty if the original diagnoses would have been correct. They had to do the work twice to get it right. I got stuck with the bill for the second time they took it apart. (About $500) Then after I picked up vehical I notice a scuff on lower passinger side front bumper. I know it was not there before when I dropped off my vehical. The work they did seems to be fine. Truck runs good but I never noticed any problem with how it ran before I brought it in. The reason I brought it in was because a check engine light came on. They did a good job with the rear door shock. That seems to be working fine now. Every body there werevary pleasant to work with no issues there. Charlie was very good at explaining what was going on and kept me informed even though I dont believe some of what I was told. I know exactly how injecters work. I am very knowlagable when it come to the machanics of car engines. I have rebuilt motors and have done alot of work on cars myself....Nnot a good experience/result so far. More
by DIRT_BAUM
Employees Worked With
Charlie service rep
October 02, 2020
The best buying experience I’ve ever had! It was so relaxed - no pressure - and I now have an AWESOME car. The team at Luther Cadillac is great! relaxed - no pressure - and I now have an AWESOME car. The team at Luther Cadillac is great! More
by ANDREA G
Employees Worked With
Scott Smith, Heather Bissell
October 01, 2020
I've already completed this survey. I was very pleased with the service that Abe Fredricks provided. Customers in this country are being grossly over-surveyed. You should consider that as part of your bus with the service that Abe Fredricks provided. Customers in this country are being grossly over-surveyed. You should consider that as part of your business plan. More
by rtpetrick
Employees Worked With
I worked with the Service Dept. non of the above departments.
October 01, 2020
My battery went dead, so I called the service department and they got me in within a half hour. They replaced the battery and checked the system and I was on my way in about an hour. GREAT JOB. Thank you... and they got me in within a half hour. They replaced the battery and checked the system and I was on my way in about an hour. GREAT JOB. Thank you............ More
by JOEASACCO
Employees Worked With
Service Dept
September 30, 2020
Everyone is just always polite and freindly! Service is done in a timely manner and they have always explained everything they are going to do. done in a timely manner and they have always explained everything they are going to do. More
by BCOSSACK
Employees Worked With
September 30, 2020
Had a good experience with a warranty replacement. Took awhile for the parts to arrive due to covid but communication over the months was good, deadlines were extended. Charlie Youngquist stayed on top of awhile for the parts to arrive due to covid but communication over the months was good, deadlines were extended. Charlie Youngquist stayed on top of it and was available for questions. Was advised when parts arrived and an appointment for installation was made for the next day. More
by jandrschmidt
Employees Worked With
Charlie Youngquest,
September 30, 2020
Excellent service. Nick Wagner did a great job. Anyone we spoke to throughout the process couldn’t have been nicer. We would recommend them to anyone interested in purchasing a new vehicle. spoke to throughout the process couldn’t have been nicer. We would recommend them to anyone interested in purchasing a new vehicle. More
by SJBEEL1
