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Luther Cadillac

Vadnais Heights, MN

4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

November 15, 2020

Riley helped us to lock in the perfect vehicle! He went above and beyond in customer service and didn’t make us feel like we were pressured at any point. This was a great experience and we will be recommen More

by CHRISTINAPETERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2020

Great working with Vang very knowledgeable salesman from the beginning to the final walk around and setting up the vehicle to our specific needs it was a pleasure More

by T454K1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2020

Tom, the technician, was very friendly and professional. Loved the triple espresso in the lounge. Nice touch...A trip to the dealer is always enjoyable knowing things will be done right. More

by GEISENL48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom (Unknown last name)
November 12, 2020

Standard service appointment everything went as it should. Drove in, got checked in and received call when completed. No complaints. Would recommend service to others. More

by hoffman.derek1920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
November 11, 2020

From my initial contact to lease to my recent repairs, after an accident, Luther Cadillac has given be great service. The service department took care to make sure that I had all the information I needed More

by Bonnie-arrangedbydesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Greg Clark
November 11, 2020

Located car I wanted here, salesman was Vang. He was awesome everything else was crap. Chad (finance) was all around unpleasant. Delivery of vehicle horrible, filthy, I was promised the vehicle was deta More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vang Yang
Nov 12, 2020 -

Luther Cadillac responded

Hi Jake, my name is Bryan and I'm one of the managers here at Luther Cadillac. I would like to apologize for your unpleasant experience while picking up your new car. No one likes to have bumps in the road or unexpected delays throughout the process. Purchasing a new car should be a pleasant and enjoyable experience and we strive to do that every time. I would like to come to your office or home, pick your vehicle up, and complete a vehicle full detail. I would bring you a Cadillac courtesy car to drive in the meantime. If that is something that will work for you, please call me at 651-636-6060 and let me know what day and time is best. I look forward to taking care of this for you.

Nov 19, 2020 -

Jake responded

Hey Brian, after I picked the car up I drove it straight to my place of employment, Youngstedts Car wash and detail center. So maybe in a month or so this would be great! Although, once I started driving the vehicle and running through the vehicle further and subscribing to Onstar it determined that all 4 tires, not 1 or 2, all 4 were sitting 6-8 psi below acceptable explaining the exclamation point I noticed when picking it up. I figured it was just one low but all 4?! Also, both key fobs had low batteries and needed to be replaced immediately. I'm currently trying to figure out with Luther Chevrolet why my vehicle will not link to My Chevy App. They want me to drop it off for the day already. We have already been there twice, first time was far to busy and the second time we decided that scheduling an appointment would be the best option. It has also come to my attention that there is a recall now on the vehicle for battery fires, this is slowly unfolding into a xxxx show and I realize that the later is no fault of yours but nonetheless another issue. When you have a minute I wouldn't mind discussing all of these with you over the phone. Thanks, Jake 612-221-1323

Nov 20, 2020 -

Luther Cadillac responded

Thank you for the time on the phone today Jake. I emailed you my information and look forward to getting that Bolt detailed in the Spring for you per our conversation. Thank you again for the business. Bryan

November 06, 2020

Friendly, helpful people. Alex is a pleasure to work with. He is very knowledgeable about the vehicles and explains everything thoroughly. Even after the sale is made he lets you know that he is there t More

by donnafound
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2020

I asked the service writer to make sure air pressure would be reset to correct pressure after rotating tires. Per the onboard computer the tires were not inflated correctly. The Multi-Point Inspecti More

by bkthermalsense
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
November 05, 2020

I have been taking my truck here for 10 years - since I purchased it from here. This is the first time I have ever received my vehicle back unwashed. And received 3 phone calls in less than two hours with More

by frauleincrystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herrick, Jeff
November 05, 2020

Jeff was great. Made me understand what needed to be and the timing of when it would be completed. Got in and out very quickly. Thank you. More

by gino.mangione1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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