Luther Cadillac

I purchased a certified used Cadillac. My salesman was great. He was knowledgeable, took time discussing features and did well to sell me on the vehicle. I negotiated the deal with the used car manager great. He was knowledgeable, took time discussing features and did well to sell me on the vehicle. I negotiated the deal with the used car manager and there was agreement on price as long as I used the dealers financing. I said I would as long as they were competitive with rates that I can receive myself at a bank. I reviewed the rate the next day and found it to be a full 1.0 % higher than what I could do myself. I called the finance manager and asked for a competitive finance rate and he said that if I didnt use dealer financing, the negotiated price would be higher on the vehicle. I disagreed and asked to speak with the used car manager. The used car manager called me back later in the day and said that they were going to adjust the financing rate to 1% lower and that they would honor the negotiated purchase price. In the end, the dealer honored the negotiated price but I felt like they were trying to pull a fast one on me by not giving me a competitive financing rate. I wonder how many other customers fall to this practice. The 1.0% difference in interest rate amounted to over $600 over the life of the loan. This is the only reason that I give 2 out of 5 star rating. I expect more from a quality dealer. More

Alix & Greg, are GREAT people to work with, this is the 6 th car, I, purchased from them, NO ISSUES, NO PROBLEMS, GREAT SERVICE !! Thank you for another GREAT EXPERIENCE. Kelly & Marci Comer th car, I, purchased from them, NO ISSUES, NO PROBLEMS, GREAT SERVICE !! Thank you for another GREAT EXPERIENCE. Kelly & Marci Comer More

Great sales work as always. Immediate response to inquiry and like wise in getting the deal done. Have purchased many cars from cadillac and the experience is always first rate. inquiry and like wise in getting the deal done. Have purchased many cars from cadillac and the experience is always first rate. More

Very warm staff and very pleasant to be in there and that goal day.Will was very nice and pleasant to work with I would recommend that other people to shop there goal day.Will was very nice and pleasant to work with I would recommend that other people to shop there More

Customer service and knowledge of what need to be done, Keeps me updated of what is happening and makes sure I understand what the repair is. Keeps me updated of what is happening and makes sure I understand what the repair is. More

Jeff Hetrick has always been a good communicator as to what needs to be done with your vehicle and how the service is progressing. Thanks Jeff! what needs to be done with your vehicle and how the service is progressing. Thanks Jeff! More

Had my car serviced at this location, a professional team that answers all my questions and gave me excellent service. Thats is the place to go. that answers all my questions and gave me excellent service. Thats is the place to go. More

Very fast and easy process, being I bought a used non-Cadillac car, there was no pressure to change vehicle choice and allowed me time to make sure I could purchase the car I wanted. non-Cadillac car, there was no pressure to change vehicle choice and allowed me time to make sure I could purchase the car I wanted. More

Less than perfect because there were some things that needed adjustment on the car I bought and it was over a week before I could get in to have them fixed, You need more help in the service department needed adjustment on the car I bought and it was over a week before I could get in to have them fixed, You need more help in the service department perhaps. More