Luther Cadillac

Always excellent service by Perry and Alix. They both go out of their way to assure customer satisfaction and I always enjoy working with them. out of their way to assure customer satisfaction and I always enjoy working with them. More

Very professional personnel. Appreciate the thorough detail explanation of service needed to keep my 2018 XT5 running good and take advantage of the premium care maintenance program. detail explanation of service needed to keep my 2018 XT5 running good and take advantage of the premium care maintenance program. More

Scott was an excellent sales person. He wasn't pushy, he was knowledgeable, he was funny and a pleasure to work with. It was great to have Scott bring the cars to me and he was happy to do so. was knowledgeable, he was funny and a pleasure to work with. It was great to have Scott bring the cars to me and he was happy to do so. More

Jeff Hetrick in service texted me shortly after the certified escalade was brought into service with a couple of minor issues I noticed the day after I picked it up. From that point on the communicati certified escalade was brought into service with a couple of minor issues I noticed the day after I picked it up. From that point on the communication was better than I had received at any service department ever. He had a part coming the next day for the rear entertainment which I couldn't believe they were overnighting from Chicago. After everyting was done I had a TPMS light go on when I left and Jeff had me drive through the next day, never left my vehicle and that was fixed in 30 seconds. I have never been trreated so well and had that level of communication. In Contrast I've come to expect with prior experiences elswhere never knowing who was going to answer the phone, taking several days for repairs and basically feeling like the interruption to my life was secondary to what they felt like doing. I'll definitely return to luther for all of my service. More

We had an excelkent experience. Our rep Will was super responsive and followed up with all of the details we needed to make a decision. I love my new truck. responsive and followed up with all of the details we needed to make a decision. I love my new truck. More

Our service was excellent like other times that we have had our XTS serviced. Always on time. We usually wait for the service to be completed in the western waiting area. Nice tables and TV for relaxing... had our XTS serviced. Always on time. We usually wait for the service to be completed in the western waiting area. Nice tables and TV for relaxing...work get done too. Jeff was our service writer and always explains options well. He helped us with a ride to a nearby offsite appointment. Timing was perfect. We will return. Will Issacson was our sales rep and he is the best too!! More

I was not happy with my tire rotation being included with the oil change. When I had a Lincoln they included tire rotation with oil change. This is really stupid. I paid $55,000 for a vehicle and tire rotati the oil change. When I had a Lincoln they included tire rotation with oil change. This is really stupid. I paid $55,000 for a vehicle and tire rotation is not included. Other options the dealership wanted to charge me for was also included in oil change with my Lincoln. Was not happy with all they tried to charge me for a oil change. More

It was a very smooth experience. We arrived at the dealership around 11 AM and were driving away with our new used vehicle by 11:45. The finance department was great with no pressure to add anything o dealership around 11 AM and were driving away with our new used vehicle by 11:45. The finance department was great with no pressure to add anything on. I was presented with the optional services and pros and cons on whether or not to add on with no pressure. Great experience. Would recommend this dealership to others. More

The video inspection was a really nice touch. Everything was done well and quickly. I really appreciate the loaner vehicle, makes it more simple to have the service completed and go to work. Everyone was h was done well and quickly. I really appreciate the loaner vehicle, makes it more simple to have the service completed and go to work. Everyone was helpful and pleasant. Thank you. More

FAST SERVICE AND GOOD PRICE FRIENDLY SERVICE GREAT DEAL AND WOULD TELL OTHERS ABOUT MY VISIT AND WOULD MOST LIKLY RETURN TO BUY MY NEXT CAR AND WOULD TELL OTHERS ABOUT MY VISIT AND WOULD MOST LIKLY RETURN TO BUY MY NEXT CAR More