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Luther Cadillac

Vadnais Heights, MN

Overview
Employees
Reviews
Vehicles
4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

January 20, 2021

I only need 2 words: Scott Smith!! My experience, and journey would have never happened without him!! What an asset you all have.. thank you!! More

by MONEYRRVW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Smith
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January 20, 2021

Fantastic service from William from start to finish! Very communicative and went above and beyond to provide white glove service. Highly recommend William and this dealership! More

by mj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 20, 2021

Great job. Prompt service. Charlie Youngquist outstanding employee. Great job. Prompt service. Charlie Youngquist outstanding employee. Great job. Prompt service. Charlie Youngquist outstanding employe More

by soonerchem@me.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
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January 19, 2021

Had a fantastic experience and they got me a better deal than my credit union was able to for my loan. 10/10. Will definitely refer. More

by KSDrywall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 18, 2021

Purchased a used vehicle from them. Had to return it for warranty work. They decided not to fix the vehicle but refund me my purchase price. The whole situation could have been avoided had they been upfront More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Riley Titus
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Haspert
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Jan 18, 2021 -

Luther Cadillac responded

Hello Kyle, when you brought the vehicle in to service we went to immediate work to identify what was wrong with the 7 year old 72,000 mile vehicle that you purchased from us. It turned out to be an electrical component on the car that was working when you purchased, and had since failed. As the car is, as I mentioned above, 7 years old and has 72,000 miles, it was cost prohibitive the fix it. So to make it right for you we refunded the entire purchase price, including tax, title, and license. When you asked today how much of your down payment you would receive back, I told you "all of it". This we did in less than 24 business hours from the time we told you we would buy it back. Lastly, it is impossible to predict when a component that works on a car at the time of purchase is going to fail. That's why we offered you an extended service agreement to help protect your investment, which you declined. I'm sorry that you're dissatisfied, that is never our goal. We hope you have a safe and happy 2021!

Jan 18, 2021 -

Kyle responded

Thats fine and well expect the part about the component failure during my ownership. VAG-COMS indicated component failure long before I took possession of the vehicle. Your salesman stated the vehicle had been inspected by a certified Audi technician and it was a sound vehicle. Any competent technician would have discovered this! Along the same vein the same technician should have noted the oil leak (again any competent technican would have seen the o ring on the drain plug had failed) and the coolant leak. Luther Cadillac was legally obligated to fix the vehicle or refund the entire purchase price. Please reference Minnesota Statue 325F.662.

January 18, 2021

We worked with Brian the first and third weekend, Brian met our expectations and made everything right. Dan as a manager, I would not work with ever, if we had first met the second weekend we would have ne More

by TUTTLECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Stoppelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Haspert
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January 17, 2021

Was treat very nicely working through a purchase. Vang was great. He was ready and able to help. He made sure details wwere take care of. More

by JPMOELLERMN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2021

The service experience at Luther Cadillac was excellent. Easy to make an appointment, thorough in providing an estimate and overview of the work, and even better, came in almost to the dollar on the cost! R More

by MARK.A.LOZANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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January 16, 2021

Awesome staff and team of perfessional service guys and technician Jeff was courteous and friendly everyone went above and beyond to help me by far the best 👌 More

by DARYLFNL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
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January 16, 2021

Best experience I have had from a dealership. I have been at this location more than 1o times and as always, Charles Youngquist goes in and beyond to find a solution to all the unusual and complicated issue More

by Icare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Youngquist
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