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Luther Cadillac

Vadnais Heights, MN

4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

February 22, 2021

Alix went out of his way to make sure my 84-year-old mother was comfortable with the entire process, from sale to explaining all the car's bells and whistles. Thank you! More

by DAVEK
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

When I started my search for a new car I contacted Luther via email and they responded at once. We continued to negotiate for several days and came to an agreement on the car and the price. I was wo More

by JPJONES43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

As always- Friendly, professional, informative and caring for ones time. It was no problem getting a loaner vehicle for a quick oil change. I have always been pleased with this dealership from sales to serv More

by tmadland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
February 17, 2021

Great customer service, Will was great and professional. Just wish I could have received the Holiday discount card the day I purchased the car. Waiting. More

by JDSPAETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clark, Heather Bissell
February 13, 2021

Scheduled online for oil chg., rotation and balance. Website was easy to use. Techs were quick to respond and inform of issues and pick up time. Car was done within hours with a car wash to boot. This w More

by jmgoodwin69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Hetrick
February 13, 2021

Service as usual, was excellent. Tested a 3 year old battery that tested bad and was replaced under warranty. I especially like the valet pick up and drop off service. More

by r.arbour
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in service
February 13, 2021

Luther Cadillac's service was, as always, excellent. From the scheduling and service advice to the completion of work, everything was professional and efficient. I scheduled an oil change, tire rotation, and More

by wrdoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick, Service Advisor and Charlie, Service Advisor
February 10, 2021

Great service and great value ! Thanks you for being professional and transparent with all of our service needs for our Escalade. We will definitely consider Luther for our next vehicle More

by LPLYNOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

Riley was very nice. Cannot say the same for Chad. Initially was nice, but his attitude changed and seemed rude when there was a mistake with the paperwork and again when I called a few days later. More

by JYb
Recommend Dealer
No
Employees Worked With
Riley Titus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Port
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Luther Cadillac responded

Jessica, we are sorry that the experience didn't go the way you would have liked and we sincerely apologize for any mistake made in the paperwork process. We will work on our internal processes to prevent mistakes and miscommunication like this from happening in the future. I hope you are satisfied by the return of your vehicle and the paperwork process went smoothly, and you received your full refund. Again, we are sorry and hope you were able to find a car that met your needs. Bryan.

February 09, 2021

Mechanic took me out to the shop and showed me the mechanical problems and explained exactly what was needed to be repaired. Thank you for your assistance! More

by tasman63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor and mechanic
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