Luther Cadillac

Staff is courteous, it is easy to make appointments and times available are good. Location is close to my residence and I appreciate the possibility of rides to and from if necessary or car use if needed times available are good. Location is close to my residence and I appreciate the possibility of rides to and from if necessary or car use if needed . More

I was impressed with the service. I was my first time coming to this facility and my first Cadillac vehicle. I set up my appt with Charlie over the phone then also dealt with him when I arrived at the f coming to this facility and my first Cadillac vehicle. I set up my appt with Charlie over the phone then also dealt with him when I arrived at the facility to get a new battery. The service was completed timely, then was asked if I wanted a wash and it would be about half an hour. After an hour I asked another employee about my vehicle and it was sitting there for me. Unbeknownst to me, Charlie had taken another customer on a test drive. Charlie contacted me later that day and apologized, as he thought he had time. I really appreciate the initiative he took to contact me and explain what happened. No harm, no foul. I will definitely take my vehicle back when I have the need. More

Service department was exceptional, many thanks to Charlie for being so great at his job! He kept us informed of the progress on the repair , we never had to call and ask what was going on. Charlie for being so great at his job! He kept us informed of the progress on the repair , we never had to call and ask what was going on. More

Chad and Vang were super helpful, funny, and patient with me even through all my questions. The whole team overall was friendly and mindful of the customers. me even through all my questions. The whole team overall was friendly and mindful of the customers. More

Knowledgeable, quick, courteous, and clean.From the Knowledgeable, quick, courteous, and clean. From the moment we walked in the door until we drove away in our new vehicle we were treated kindly and Knowledgeable, quick, courteous, and clean. From the moment we walked in the door until we drove away in our new vehicle we were treated kindly and always met with a smile despite the face coverings. More

Great customer service! Nick was very responsive when I requested information on a vehicle I saw online. He set us up with Riley, whowas so great to work with! Wonderful experience and we are so in love wi requested information on a vehicle I saw online. He set us up with Riley, whowas so great to work with! Wonderful experience and we are so in love with our new vehicle! More

Luther Cadillac in Roseville has always been easy to work with does a fine job. Friendly experience with those one comes in contact with on my visits there. with does a fine job. Friendly experience with those one comes in contact with on my visits there. More

Great professional no pressure sales. Joe was well versed in the XT6 options and features. We walked through my personalized vehicle must haves and nice to haves. He was able to locate a vehicle of choice fo in the XT6 options and features. We walked through my personalized vehicle must haves and nice to haves. He was able to locate a vehicle of choice for my wife and me quickly. More

Jeffery was great to work with and took in all the information needed to fix the issue my car was having. My issue was addressed correctly and promptly and I am very satisfied with the service. information needed to fix the issue my car was having. My issue was addressed correctly and promptly and I am very satisfied with the service. More