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Luther Cadillac

Vadnais Heights, MN

4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

September 07, 2021

Very excited and happy this car is perfect for me, the salesman did not rush me and gave a very good reason to not go elsewhere. More

by BLAKE.MR.128
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
September 06, 2021

Best place to service your vehicle. Greeted with a smile and left with a big smile. I will always come to Luther Cadillac to get ll of my service work done. More

by yangvangchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
September 05, 2021

Excellent experience from start to finish. Professional, knowledgeable, and very helpful in every way. Scott was incredible to work with and answered all of our question no matter the time of day. Super eas More

by CHRISTY.CALES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
September 03, 2021

Soon as I drove my car into the service department I was helped service person was very friendly and had a loaner car ready for me to use. More

by TERRYBREAUXSAUS
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
September 03, 2021

Disappointed website stated that service coupons would be matched but they did not match price. The oil change took over 2 hours with an appointment. More

by gckl65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Sep 04, 2021 -

Luther Cadillac responded

I am sorry to hear that we did not meet your expectations. I would like to speak with you about your experience with the oil change and see how we can improve. Please feel free to contact me at your convenience. Thank you for your time.

August 31, 2021

For spending $40,000, I would expect the car to be clean and polished. It was not detailed because there was not enough workers. I paid $3,000 down on the car but that information was not given to the finan More

by VDSPARK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Cook
Aug 31, 2021 -

Luther Cadillac responded

Hello, We are very sorry that your car didn't meet your expectations, because as you noted, and like many businesses, we are struggling with staffing due to on going shortages. If you would like to bring it back in we would be more than happy to re-detail the car, and fill up your gas tank for the inconvenience. We realize its not ideal but we are all navigating a world where staff are tough to come by. In regards to the deposit not being refunded last night that's 100% our fault. We apologize.

August 30, 2021

They gave me half the money my trade in was worth claiming it needed front tires and had to fix the air cond. It doesn't cost even close to what they took off my car! Second key didn't work and all t More

by SBOYUM2015
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not on there
Aug 31, 2021 -

Luther Cadillac responded

Hello, I appreciate wanting more for your vehicle as most people do. We look at the wholesale market ONLY when making a decision as to its value, and subtract repairs. Before you signed the documents to purchase the vehicle all numbers including your trade value were disclosed. You choose to move forward with the purchase at that point. In terms of the key we only have what we have, working or not. we cant provide keys especially one 5 years old. I'm sorry for the confusion in that regard.

Aug 31, 2021 -

SBOYUM2015 responded

I was told before the purchase that there were 2 sets of keys. I should have been specific on what i was asking! I try ebay!

Aug 31, 2021 -

Luther Cadillac responded

If that's the case please bring in/mail the your receipt from Ebay and I will write you a check. 1 broken key doesn't count as a key.

Aug 31, 2021 -

SBOYUM2015 responded

I meant key fob

Aug 31, 2021 -

SBOYUM2015 responded

Thank you

Sep 01, 2021 -

Luther Cadillac responded

Key fob is just fine! Again feel free to come in or mail me the receipt.

August 29, 2021

The service was great The field's name is vang and he was real good with us he worked with us I appreciate what he did I would rep if I would buy another car by another car I would go to Lucy to And I would More

by RAYTHOMPSON260
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Good communication and service level. Work completed on time and accurate. Vehicle was washed and parked conveniently just outside the service area. Payment was easy as well. More

by JEKRUEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles in Service
August 27, 2021

Great customer service every time I come in. I highly recommend. Would consider buying and selling with these guys. I was made to feel comfortable More

by ACFAVORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie.
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