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Luther Cadillac

Vadnais Heights, MN

4.7
2,467 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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3500 Highway 61 North

Vadnais Heights, MN

55110

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Showing 2,467 reviews

November 27, 2021

Forgot to replace lug lock, had to return to dealership for it. Was told oil change from last visit this oil change would be complimentary because even though I had an appointment a took an hour and a 1/2 More

by TMSCHARBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Port
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
Nov 28, 2021 -

Luther Cadillac responded

I apologize for the length of time your service took. I would like to go over this with you to see where we can improve our timeliness. Please feel free to contact me at 651-746-1909. If I do not answer, please leave a message and I will return your call as soon as I am available. Thank you for your time, Dave Zweber Luther Cadillac

Nov 28, 2021 -

TMSCHARBER responded

It wasn't this visit that took extra time, it was in May. You can reach me at any time @ 612 414 3912. Thanks Terry Scharber

November 25, 2021

Excellent, skillful, prompt service. They are polite and willing to help solve any vehicle Issue. More

by willow31850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Hetrick
November 24, 2021

Best Cadillac service in the Twin Cities, look no further for the best service! I've been to nearly every Twin Cities Cadillac dealership and Luther is by far the best! Most courteous service advisors and More

by cdonicht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
November 24, 2021

GREAT help with all my questions.Fast service for all my GREAT help with all my questions. Fast service for all my vehicle needs. Thanks again. More

by skwesch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
November 24, 2021

I was very satisfied with my service and the hospitality that Luther staff has shown me. Everyone is so nice and helpful makes it an amazing experience. More

by patricia.staples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick, Service Advisor
November 23, 2021

Everyone was very helpful and friendly. I highly recommend this dealership. The concierge service very helpful for working people. More

by k.getty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Port
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vang Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in service
November 23, 2021

Excellent as usual!! Staff is friendly and attentive to detail and professional in every way More

by EUNICEJWYNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
November 23, 2021

Awesome as always!! The service is always the best we would not ever take our car anywhere else! Attention to detail and we always love having our car wash that is awesome! More

by odegaard1332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alix Moise
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Charlie Youngquist was a pleasure to work with. He kept me informed on when my car would be completed. The car washing and interior cleaning was a welcome bonus. More

by lk.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Youngquist
November 18, 2021

Very friendly people there. They fixed my car very quickly. The curtesy shuttle, appreciated it. More

by multiguard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hetrick
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