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Luther Burnsville Hyundai
Burnsville, MN
1,533 Reviews
The Right Time. The Right Place. The Right Vehicles.
Here’s an auto dealership story with a serious nod to the concept of “Location, location, location”.
While Hyundai’s success story in recent years has been remarkable, until now there had been no Hyundai dealer in Burnsville, or anywhere along I-35 south.
But now there’s Luther Burnsville Hyundai, right on Buck Hill Road just south of Burnsville Center.
The Right People.
If the spectacularly successful Hyundai brand weren't enough, the management of Burnsville Hyundai (Charlie Guptill and Marco Bernini, by name) had the opportunity to scout the highest-rated sales people around, hand-picking their sales associates, selecting only those with the passion and the drive to find customers exactly what they are looking for.
Guptill and Bernini are among a very few in auto dealership management who demonstrate their willingness to be available to everyone by providing all customers with their direct phone number to answer any questions.
They repeatedly have defined their passion to be the “BEST of the BEST”.
The Number One priority is to fit every person with their perfect car. Burnsville Hyundai wants customers to leave happy, knowing they made the best decision about both the vehicle and where to buy it.
An Invitation to Browse.
The physical design of the dealership is intriguing. When deciding on the layout of their new dealership, they considered the elements home builders consider. They went with an “open floor” plan concept, creating an inviting environment with tremendous fluidity.
They also incorporated an outside canopy for customers to drive under when arriving at the dealership. This offers protection from the elements and creates a sense of “welcome”.
A Built-In Advantage.
As a member the Luther family of dealerships, Luther Burnsville Hyundai offers the Luther Advantage. This comprehensive package of benefits is designed to make buying—and driving—any vehicle from Burnsville
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,533 reviews
March 02, 2017
Outstanding! Roberta and Marco helped me get out of a bad situation with a competiter and worked out a deal! Thanks again your the best, Ben Roberta and Marco helped me get out of a bad situation with a competiter and worked out a deal! Thanks again your the best, Ben More
by Ltf123
Employees Worked With
Roberta Hedemark
March 02, 2017
Excellent customer service Greg was a great guy who was very helpful. Greg worked with us on making sure we were happy and satisfied with the purchase of my vehicle. He answered Greg was a great guy who was very helpful. Greg worked with us on making sure we were happy and satisfied with the purchase of my vehicle. He answered all of my questions. More
by tinamoore1q
Verified CustomerEmployees Worked With
Greg Gagne
March 02, 2017
Thanks - I Love My Tucson Salesperson Greg, Sales Manager Charlie and Finance Manager Barry in that order were so wonderful to work with. I understood my purchase, how much the Salesperson Greg, Sales Manager Charlie and Finance Manager Barry in that order were so wonderful to work with. I understood my purchase, how much the lease would be, car insurance in place as well as how to operate many of the features. Salesperson on the show floor were also friendly and congratulated me on my new purchase. So, I drove of the Burnsville Hyundai lot with a smile and felt in control driving my new 2017 Tucson SUV. I needed to have heated seats due to a severe back issue. I was told they could be installed in Service and next Service Manager Chad contacted me for the installation - sent me a reminder message of the date and time and when I arrived at the dealership he had a rental car, washed turned on and warmed up for me to use. So once again I drove off the lot with a smile and relaxed in my rental Elantra. The Tucson had heated seats installed within a few hours - I was advised by Chadd it was ready for pickup. Greg Gagne my salesperson met me back in service, had my paperwork and keys in hand and walked me out to the Tucson and inquired about any questions that I might have. So, I once again drove off the Burnsville Hyundai Dealership with a smile, warm butt (back) and loving my Tucson. Everything was perfect! Thank you. More
by lorigsimmons
February 27, 2017
they dont care about customers Poor service. Came for new Hyundai. Since I had XG350, loved the car, I was one of few advocate for Hyundai automobiles since 2005. And dealership fal Poor service. Came for new Hyundai. Since I had XG350, loved the car, I was one of few advocate for Hyundai automobiles since 2005. And dealership fall flat on its face!!!! Been served by Galen Struwe and ohhh he newer knew XG350 IS A HYUNDAI CAR! Realy? Over all have got impression saleman wasnt even care about business. Somewhat fixed impression manager who came tosay thank you. Overall POOR. More
by Alesh
Employees Worked With
Galen Struwe
February 24, 2017
The staff were professional and helpful The staff listened to what I was looking for and found me the best vehicle within my budget. They were willing to work with me to beat their competito The staff listened to what I was looking for and found me the best vehicle within my budget. They were willing to work with me to beat their competitors to get my business. The dealer took the time to educate me on all of the options on my vehicle. It is obvious they want referrals and repeated business from me. More
by Dawn
February 23, 2017
Best service ever This is one of the best experiences I've had while buying a car! Linda Cichanowski gave me the best service ever! I went to a different dealership and This is one of the best experiences I've had while buying a car! Linda Cichanowski gave me the best service ever! I went to a different dealership and they wouldn't give me the time of day but when I went here they treated me with respect and like an actual person! More
by Cole Kaupa
February 23, 2017
Great experience ! Both Tony and Rich were very patient as we explored the best trade in and lease options to help us meet our goals. ! Both Tony and Rich were very patient as we explored the best trade in and lease options to help us meet our goals. More
by Lisa Rogers
February 10, 2017
2017 Tucson The purchase was a good experience. The staff was ready to answer any questions and assist whenever possible. I have yet to use them in a service capa The purchase was a good experience. The staff was ready to answer any questions and assist whenever possible. I have yet to use them in a service capacity so I can not comment as to how that department operates. More
by sgtemiller
February 09, 2017
Santa Fe Purchase We were happy with our car purchase experience and thought Galen was very helpful and professional throughout the process. We will strongly consider p We were happy with our car purchase experience and thought Galen was very helpful and professional throughout the process. We will strongly consider purchasing another vehicle from this dealership in the future. More
by brow0699
Employees Worked With
N/A, Galen Struwe, Jennifer Snyder
February 09, 2017
High Flyer exceeded expectations. Great experience. Upgraded to the limited edition Tucson because it offered things we didn't know existed. Greg called both me and my wife and left Great experience. Upgraded to the limited edition Tucson because it offered things we didn't know existed. Greg called both me and my wife and left us a message letting us know we could contact him with concerns. He also followed up with an email. More
by brian.vossen
Employees Worked With
Greg Gagne
