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Luther Burnsville Hyundai
Burnsville, MN
1,533 Reviews
The Right Time. The Right Place. The Right Vehicles.
Here’s an auto dealership story with a serious nod to the concept of “Location, location, location”.
While Hyundai’s success story in recent years has been remarkable, until now there had been no Hyundai dealer in Burnsville, or anywhere along I-35 south.
But now there’s Luther Burnsville Hyundai, right on Buck Hill Road just south of Burnsville Center.
The Right People.
If the spectacularly successful Hyundai brand weren't enough, the management of Burnsville Hyundai (Charlie Guptill and Marco Bernini, by name) had the opportunity to scout the highest-rated sales people around, hand-picking their sales associates, selecting only those with the passion and the drive to find customers exactly what they are looking for.
Guptill and Bernini are among a very few in auto dealership management who demonstrate their willingness to be available to everyone by providing all customers with their direct phone number to answer any questions.
They repeatedly have defined their passion to be the “BEST of the BEST”.
The Number One priority is to fit every person with their perfect car. Burnsville Hyundai wants customers to leave happy, knowing they made the best decision about both the vehicle and where to buy it.
An Invitation to Browse.
The physical design of the dealership is intriguing. When deciding on the layout of their new dealership, they considered the elements home builders consider. They went with an “open floor” plan concept, creating an inviting environment with tremendous fluidity.
They also incorporated an outside canopy for customers to drive under when arriving at the dealership. This offers protection from the elements and creates a sense of “welcome”.
A Built-In Advantage.
As a member the Luther family of dealerships, Luther Burnsville Hyundai offers the Luther Advantage. This comprehensive package of benefits is designed to make buying—and driving—any vehicle from Burnsville
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,533 reviews
May 24, 2021
Dear GM,I called the service dept. this morning Monday Dear GM, I called the service dept. this morning Monday May 24th and asked if I needed an appointment to have my new license plates put on. The resp Dear GM, I called the service dept. this morning Monday May 24th and asked if I needed an appointment to have my new license plates put on. The response was a friendly no appointment needed just stop in. I arrived mid morning and Parker assisted me but could not remove one of the bolts so he called over a manager ( male, upper age with beard, glasses). The manager said “ Parker isn’t able to remove the bolt on one side so I will need to go to service, they have to remove the bumper, it will be $169.00.” I said “. $169.00 sounds very unreasonable to me.” Manager said “ my guys won’t like me if I tell them to work for free”I said I’m not doing that”. Manager said “O.K.” Then he walked away. I then went to Bloomington Hyundai. I did not tell the service technician my experience. The technician at Bloomington had my old plates removed and new plates on in SECONDS! Less than one minute! It has been a very long time since I’ve received such bad service. I will be purchasing my new vehicle from the Bloomington store in the future. Signed, A very unhappy customer More
by Summer
Employees Worked With
Parker
May 14, 2021
I love my new Tucson from Luther Burnsville Hyundai! Roberta was amazing, she answered all of my questions and she made it a great experience! Barry worked his magic with my financing, and I’m very happ Roberta was amazing, she answered all of my questions and she made it a great experience! Barry worked his magic with my financing, and I’m very happy with the results. More
by buzz1122
April 30, 2021
We found this used Sonata on the website, so I called the dealership & spoke with Zach who was very knowledgeable about the car & communicated via email also. I told him it would take at least 3 hours to arr dealership & spoke with Zach who was very knowledgeable about the car & communicated via email also. I told him it would take at least 3 hours to arrive at the dealership & he offered to hold the car until we got there. Zach was ready with the car when we arrived at 5 pm, did the test drive & knew this was the car for us long before 6 pm. All was good except it took much too long to finalize the deal. It was a rainy Tuesday and it was not very busy at the dealership, we knew we wanted this car, no argument on the price, & we have excellent credit scores, so I can't imagine why it took so long. We finally got to the finance department where the transaction moved along quickly, but we didn't get home until midnight. More
by bunnihop
April 28, 2021
Richard was such an amazing car salesman, he made the process so uncomplicated. I would 100% recommend rich and Luther Burnsville to everyone! I also would like to thank Justin Miles as well for helping process so uncomplicated. I would 100% recommend rich and Luther Burnsville to everyone! I also would like to thank Justin Miles as well for helping me with the financial portion of car buying, he listened to me and presented the best option for me. Overall, a great experience. Thank you More
by yousra mohamed
April 26, 2021
Tyson Jeffers and Justin Miles were tremendous to work with and I am so very happy with both the vehicles.I bought a month apart! with and I am so very happy with both the vehicles.I bought a month apart! More
by verb1963
April 25, 2021
This dealership is hands DOWN the best dealership I’ve ever worked with and the best one you will work with if you choose to go here. Which, let’s be honest, you really should!! ever worked with and the best one you will work with if you choose to go here. Which, let’s be honest, you really should!! More
by bebefancy96
Employees Worked With
Zach Pierson , Ryan Foster
April 19, 2021
Roberta planned out a nice test drive experience and was very pleasant and knowledgeable. Our goal was to drive as many models as possible for this lease so the competition was high. very pleasant and knowledgeable. Our goal was to drive as many models as possible for this lease so the competition was high. More
by Ss.wade
Employees Worked With
Roberta Hedemark
April 14, 2021
The dealership is most welcoming that’s good customer service, promising, understanding and they offer quality vehicles to their customers. Keep it up and thank you much service, promising, understanding and they offer quality vehicles to their customers. Keep it up and thank you much More
by Harmony Aranda
Employees Worked With
Other Employees :
Kelly Larson , Roberta Hedemark, Ryan Foster
April 13, 2021
Zack was knowledgeable and helpful in my return of a lease car and lease of a new one. He helped move all my stuff from the old car to the new one.. Two days later, He spent all the time I needed to lease car and lease of a new one. He helped move all my stuff from the old car to the new one.. Two days later, He spent all the time I needed to understand the new and redesigned features of my new car. Very gracious and helpful in responding to my questions. He is a FIVE Star Salesman. More
by Jimndarge
Employees Worked With
Zach Pierson
