Luther Burnsville Hyundai

Luther Burnsville Hyundai Melissa Garvey, I would recommend Melissa to work with to my friends and family. The experience to buy from Melissa was comfortable, knowledgable, a Melissa Garvey, I would recommend Melissa to work with to my friends and family. The experience to buy from Melissa was comfortable, knowledgable, and truly and excellent experience! Thank you Melissa! Kathy Mathwig Mankato, Minnesota More

Recommended This is the first time that I've been to a dealership to buy a car in about 9 years. I went in prepared to do battle with the sales person and was ar This is the first time that I've been to a dealership to buy a car in about 9 years. I went in prepared to do battle with the sales person and was armed with all of the reasons why I wouldn't be buying a car that day. Based on past experience, I knew that I would be pressured to make a decision. What I found not only confused me a bit, but also pleasantly surprised me. Melissa was friendly and helpful, but not pushy at all. She listened to what I was looking for and provided me with the information I needed to make a decision. She stayed in touch throughout the process without hounding me and responded quickly to meet my needs when I finally decided to make the purchase, locating and acquiring the car I wanted with the right packages and color. I started my search with about 9 different cars on my list, but decided on the Genesis based on the quality/price of the car, my interactions at the dealership, and Melissa's customer service. More

Hands Down, The Best Buying a car has always been a miserable experience for. That is until my wife and I recently worked with Melissa. That week I spoke with several deal Buying a car has always been a miserable experience for. That is until my wife and I recently worked with Melissa. That week I spoke with several dealers at different dealerships and there's no question Melissa was hands down the best. Melissa was patient, honest, knowledgable, personal and above all very trustworthy. Not to mention she made it an enjoyable experience - even when my two year old was with! For anyone beginning the process, start with Melissa. You'll save a ton of time, money and frustration and walk away with a car you love! More

Great working with Melissa Garvey! Melissa Garvey has worked with us twice -- the first time she lost out (sadly) to another dealer with a better deal, but she was so great to work with Melissa Garvey has worked with us twice -- the first time she lost out (sadly) to another dealer with a better deal, but she was so great to work with (including follow-up) we went back to her a year later when it was time to buy a second car. You guessed it, she was great this time also. We have never before had such a good dealership experience, and Burnsville Hyundai is highly recommended for all those who want to work with a professional. Great Customer Service! More

Uneventful buying experience---I like it that way. Melissa went to great lengths to find car with my requirements and did so professionally and without trying to sell me car other than my request. Melissa went to great lengths to find car with my requirements and did so professionally and without trying to sell me car other than my request. More

I might not be cool enough for my new Hyundai!! I worked with Melissa Garvey - first contact was online, and then a few times in the dealership. I too kept waiting for something sneaky to happen (so I worked with Melissa Garvey - first contact was online, and then a few times in the dealership. I too kept waiting for something sneaky to happen (sorry folks, bad experience in the past) but Melissa was great!! When I asked a couple of other questions on the lease process, she didn't hesitate to go and get someone else to chat with me. His name was Charlie - they stayed late after closing to answer my questions, and let me think about my decision. When I got home, I checked Charlie's card, and he was the general manager! Never been treated so well by both of them!! Came down to a decision on color - black or white...and the evening I came in to decide, Melissa had pulled both of them side by side!! I will be back!! More

Great customer service. We have purchased four Hyundai vehicles in the last seven years, the last two were from Luther. They were awesome on the last two we purchased recent We have purchased four Hyundai vehicles in the last seven years, the last two were from Luther. They were awesome on the last two we purchased recently and their service department has taken care of us since the day the dealership opened. Everyone is always smiling and courteous when you walk in the door and you are greeted almost immediately. This is a stark difference from many other dealerships you walk into. I've been in some other ones where I've walked through the whole showroom for 15 minutes and not one person even said hello to me. That will never happen at this place. More

My first Hyundai. The sale rep Barry made an excellent case for selling me a Sonata. Since there were two days left in the 2015 March Sale Event, I didn't have much ti The sale rep Barry made an excellent case for selling me a Sonata. Since there were two days left in the 2015 March Sale Event, I didn't have much time to debate, yet he wasn't trying to force the issue. Ted, the finance officer, took into account my finance needs, and was VERY accommodating. I will most certainly look forward to a long term relationship with Luther Hyundai. Eric Harkness More

Dealership was good but not so sure about salesperson My salesperson showed me the "Carfax" but he read them to me and I should have paid more attention and read it myself so it's my fault for trusting hi My salesperson showed me the "Carfax" but he read them to me and I should have paid more attention and read it myself so it's my fault for trusting him. He said the used vehicle had only one previous owner that was a nonsmoker in Virginia, no collisions. I read it later after I bought the vehicle and saw that the one non-smoking owner was a rental agency. I'm not happy about this. It should have been emphasized that I was buying a rental vehicle. I was also told by Tero that the vehicle had an alarm system when I called my auto insurance from the dealership so I could get a quote. My monthly insurance premium will cost more money because it does not have an alarm system. I'm embarrassed that I wasn't more careful and trusted a salesperson. Hopefully I won 't have issues with the vehicle, like it so far. The rest of the staff was very nice though. More

Enjoyed the experience. Very friendly staff and everyone was working so hard to make it happen for me to have a great car, also very attentive to my questions and needs. Very friendly staff and everyone was working so hard to make it happen for me to have a great car, also very attentive to my questions and needs. More