Luther Burnsville Hyundai

First Time Buyer Experience My first experience in buying a new vehicle was excellent. They did not push and pull me to buy buy buy, I was free to take all the time I needed to e My first experience in buying a new vehicle was excellent. They did not push and pull me to buy buy buy, I was free to take all the time I needed to ensure myself that this purchase was the correct one. More

Great staff, great experience!! I had been in a number of times working with Melissa Garvey, looking at a variety of vehicles. She was very informative and helpful in answering all I had been in a number of times working with Melissa Garvey, looking at a variety of vehicles. She was very informative and helpful in answering all of my questions. When I was finally ready to make a purchase, she was not in that day, however Kimm Weber was able to step right in and help me with my actual purchase. Even though I had not worked with Kimm before she made me feel very welcome and gave me the same great customer service that Melissa had since my initial visit to the dealership. It was a wonderful experience, I wouldn't change a thing! More

Second purchase at Luther Hyundai We were very impressed by our experience purchasing our new Hyundai Genesis. Our daughter recently bought a used Hyundai Azera which was also a very p We were very impressed by our experience purchasing our new Hyundai Genesis. Our daughter recently bought a used Hyundai Azera which was also a very positive experience. Everyone at the dealership were professional yet enjoyable to work with. Absolutely no pressure for the sale. I would highly recommend this dealership. More

Enjoyable Experience We had an enjoyable experience during the purchase of our new Hyundia Elantra. Kimberly did a great job in describing and showing us cars that fit ou We had an enjoyable experience during the purchase of our new Hyundia Elantra. Kimberly did a great job in describing and showing us cars that fit our need and price range. She made it a fun experience! The only issue was waiting to work out the finance details. Seemed a little short handed for a Saturday afternoon! Wated longer for finance, than picking out the car! More

Great Experience I had a great experience in purchasing a new car with Babek at Luther. He made the process quick and painless. He even detailed the car! I had a great experience in purchasing a new car with Babek at Luther. He made the process quick and painless. He even detailed the car! More

Could have been better Car shopping is a pain...and then not to have the attention throughout the process was a little disappointing. We test drove the vehicle and knew we Car shopping is a pain...and then not to have the attention throughout the process was a little disappointing. We test drove the vehicle and knew we wanted it so went to talk to someone but stood waiting. If we hadn't liked the vehicle as much as we did..we would have walked right out of there but endured the waiting. There were items that needed to be taken care of on the vehicle so we couldn't pick it up until the next day. We expected that someone would have called to let us know when it would be available for pick up but instead we waited ALL day for that call! We were promised that it would be detailed and buffed...we got the answer..."We ran out of time" At this point we just wanted our vehicle and to get on with our day. Now two weeks later, we are still waiting for the second key that was suppose to be ordered...just called service and doesn't sound like it was ever ordered. Still waiting for that call. Feeling discouraged. Hopefully others will have a better experience. Good luck...car buying stinks! We did however like the finance lady. More

Trade in of vehicle & purchase of Cert Used Elantra GLS Jacek and Charlie were very understanding of our needs - and respectful of the speed at which we wanted to come to a final decision. We were happy wit Jacek and Charlie were very understanding of our needs - and respectful of the speed at which we wanted to come to a final decision. We were happy with the test drive, trade in and purchase process. Each step was clear and transparent. Great service. More

will NEVER buy another vehicle from them again. Bought a used 2006 Honda Odyssey from them for $13,991, interior smelled of stale cigarettes, carpet floor was dirty & had "crumbs" every where, dash Bought a used 2006 Honda Odyssey from them for $13,991, interior smelled of stale cigarettes, carpet floor was dirty & had "crumbs" every where, dash dirty, original dirty cabin filter, belt in engine had lots of cracks. Asked sales person if they would take care of issues, she said yes. NONE of it was done. plus side :They did make cute balloon animals for kids. More

Excellent Customer Service with Kimm Weber! Kimm went out of her way to find me the car I wanted. She came in on her day off and stayed late and always followed up on my questions. Kimm and Ch Kimm went out of her way to find me the car I wanted. She came in on her day off and stayed late and always followed up on my questions. Kimm and Charlie were great when it came to finding the make, model and color I wanted. Love the car! Thanks for the help! Tammy More

Low pressure, great service! I went to Burnsville Hyundai knowing exactly what car I wanted, and Melissa had one in stock and handed me the keys right away to take it for a test d I went to Burnsville Hyundai knowing exactly what car I wanted, and Melissa had one in stock and handed me the keys right away to take it for a test drive on my own. She stayed after closing with me that night as well as the next night to answer my questions and make sure I had everything I wanted, and she worked to get me the lowest price out of all the dealerships I had visited. The whole experience was very low stress and I would absolutely buy from Melissa again! More