Luther Burnsville Hyundai

New Car Love my new car, Hope it lasts for A very long time. Bought it to try and get me through winter A little easier, Thank you Love my new car, Hope it lasts for A very long time. Bought it to try and get me through winter A little easier, Thank you More

Excellent! I came back to the salesperson that I bought a car from 5 years ago because I thought she was fair and went beyond all expectations!! I came back to the salesperson that I bought a car from 5 years ago because I thought she was fair and went beyond all expectations!! More

very pleased Very pleased, my financing was delayed, but they held vehicle without any pressure on me to hurry up I lost a different vehicle at a different dealer Very pleased, my financing was delayed, but they held vehicle without any pressure on me to hurry up I lost a different vehicle at a different dealership because of a delay More

Awesome cars and service!!! We just recently purchased our new SUV. Our salesperson was awesome. Explained everything and answered all our questions. Thank you for the great ser We just recently purchased our new SUV. Our salesperson was awesome. Explained everything and answered all our questions. Thank you for the great service and car More

Worked with me and made it work! They really worked with me to see me in a new vehicle! I test drove the car two weeks prior to purchasing. I was only "looking" around when this vehi They really worked with me to see me in a new vehicle! I test drove the car two weeks prior to purchasing. I was only "looking" around when this vehicle caught my eye. I test drove and decided i didn't want another car payment. BUT for two weeks I went back and forth and decided I DESERVED IT! So I went in and discussed $$, well, Barry and the Used car manager helped make my purchase work. They took my trade in, crunched some numbers and i left Burnsville Hyundai, A new Hyundai owner! My husband KNEW i was going back the second time to make the purchase, and he was right! :) They got it done!! Thanks guys! I feel like I'm driving a rental car, that i don't have to return! Feeling blessed! (By the way, I live in Brooklyn Park, the home of "The Street with all of those dealerships" and I went all the way to Burnsville to find the car I wanted!" ;) More

pleasantly pleased I was very pleased with how hard they worked to get the deal done. I really felt that they was willing to make sure that I got the car that I wanted o I was very pleased with how hard they worked to get the deal done. I really felt that they was willing to make sure that I got the car that I wanted or close to it as possible. As I set there with them I realized that they were truly concern that I was happy. More

Straightforward, great purchase experience I started at Luther Burnsville and checked out a Hyundai Santa Fe Sport I really liked, but then decided to continue shopping since I wanted to make s I started at Luther Burnsville and checked out a Hyundai Santa Fe Sport I really liked, but then decided to continue shopping since I wanted to make sure to explore my options. I then went to Jeff Belzer's in Lakeville, and came very close to purchasing a Kia Soul. At the time, I thought this might be a better option since the price of this new Soul was comparable to the used Santa Fe....or so I thought. After a very confusing (and frustrating) discussion with the finance person at Jeff Belzer's, I abandoned my purchase there. Suddenly the price became higher than I was quoted by the Sales person, due to the crazy rebates and pricing. The interest rate through the dealer was much higher than I was quoted at my credit union, and the price offered was about $1000 higher than I anticipated, but they insisted the $1000 Kia rebate they were tagging on would make up for it. Maybe it would - but that didn't explain why the price of the vehicle was higher than I expected. It was an incredibly aggravating discussion with the finance person, which led me to give up on that purchase. Perhaps if they knew how to explain all this better, or better yet, had a straightforward pricing system, they could have kept my sale. Flash forward to later that day: I went back to Luther's in Burnsville and went with the Santa Fe Sport. I still really liked that Santa Fe, and if I was honest with myself, wasn't 100% sure about the Soul. I worked again with Barry Larson, who was fantastic. He was very genuine, friendly, and helpful, and I couldn't be happier with my experience. The dealership had a great laid back sort of feel. Ted Gebre in finance was also fantastic - he was respectful, friendly and very clearly explained my finance and warranty options without any pressure. My rate was MUCH better with Ted than at Jeff Belzer's. Best of all? No ridiculous rebates and special discounts!!! The price I agreed to with Barry was the price I paid! No surprises! And because of the great price, I felt good about going with their warranty as well. I would definitely go back to Luther's in Burnsville. In fact, I am super glad because it's only a couple miles from home and because of my good experience, I am sure I'll be glad to use their service center. More

New Hyundai My experience was great. Scott was very knowledgeable and answered all my questions. The nice facility was also a great benefit because I had my son My experience was great. Scott was very knowledgeable and answered all my questions. The nice facility was also a great benefit because I had my son with, he was able to watch one of two TV's and have a few snacks. More

Absolutely, hands down, best delearship I have ever worked w Great car buying experience. Customer service was top notch. Our salesman helped us find the perfect vehicle for us. We had looked at many dealersh Great car buying experience. Customer service was top notch. Our salesman helped us find the perfect vehicle for us. We had looked at many dealerships in St. Cloud and decided to try Luther Hyundai Burnesville. Well worth the trip. We love our 2015 Hyundai Sante Fe Sport! Thanks Luther Hyundai Burnsville More

Great Salesman Experience The Good: Went in to look at a used vehicle that was bigger than my current vehicle. Met with Babek and he was the only one working (or so it seemed The Good: Went in to look at a used vehicle that was bigger than my current vehicle. Met with Babek and he was the only one working (or so it seemed) and was very attentive and got a great sense of trust with him immediately and his ability to multi-task was phenomenal. When bringing my family there later in the evening to look at it (it was over 40 miles one way to the dealership from our house), Babek was fantastic with the whole family and even spent time playing with my son while me and my wife discussed the options. The Not-So-Good: After taking the car for the initial test drive I talked with (and met) Mike to determine trade-in value of my current car. Since I stopped in over lunch I was on limited time, however between phone calls and other 'sales staff' in his office, took a very long time to look at my car. Initial offer on my car was ridiculously low, and thought about walking out directly there. These discussions occurred throughout the course of multiple phone calls he took (and didn't excuse himself, just cut me off and answered the phone). However after leaving the dealership, they were able to meet close to my value, albeit he stated to me numerous times that they could not keep it on the lot and would have to send it to a bargain lot/wholesaler, hence the lower offer. I really got a good sense that I was important to him and that the customer comes first (Note: Sarcasm). Come forward a week, my car was on their lot for sale and feel like I was lied to in order for them to increase profitability on my used car. Not really a big issue, but it really doesn't leave a good feeling since there was an appearance that I was misled in order to get my car at a better amount to increase their profit margins. Summary: Babek was a real professional and totally understood my concerns, needs, wants and spent time to get to know me and my family. I would definitely deal with him in the future with no questions asked. But with the not-so-good mentioned above I would have reservations about going back to the dealership (especially trading in a used vehicle). More