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Luther Burnsville Hyundai
Burnsville, MN
1,533 Reviews
The Right Time. The Right Place. The Right Vehicles.
Here’s an auto dealership story with a serious nod to the concept of “Location, location, location”.
While Hyundai’s success story in recent years has been remarkable, until now there had been no Hyundai dealer in Burnsville, or anywhere along I-35 south.
But now there’s Luther Burnsville Hyundai, right on Buck Hill Road just south of Burnsville Center.
The Right People.
If the spectacularly successful Hyundai brand weren't enough, the management of Burnsville Hyundai (Charlie Guptill and Marco Bernini, by name) had the opportunity to scout the highest-rated sales people around, hand-picking their sales associates, selecting only those with the passion and the drive to find customers exactly what they are looking for.
Guptill and Bernini are among a very few in auto dealership management who demonstrate their willingness to be available to everyone by providing all customers with their direct phone number to answer any questions.
They repeatedly have defined their passion to be the “BEST of the BEST”.
The Number One priority is to fit every person with their perfect car. Burnsville Hyundai wants customers to leave happy, knowing they made the best decision about both the vehicle and where to buy it.
An Invitation to Browse.
The physical design of the dealership is intriguing. When deciding on the layout of their new dealership, they considered the elements home builders consider. They went with an “open floor” plan concept, creating an inviting environment with tremendous fluidity.
They also incorporated an outside canopy for customers to drive under when arriving at the dealership. This offers protection from the elements and creates a sense of “welcome”.
A Built-In Advantage.
As a member the Luther family of dealerships, Luther Burnsville Hyundai offers the Luther Advantage. This comprehensive package of benefits is designed to make buying—and driving—any vehicle from Burnsville
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,533 reviews
December 09, 2019
Pre-owned car purchase Everyone at the dealership was so helpful and prompt with my inquiries - thank you to Rich specifically for making the purchase process swift and easy Everyone at the dealership was so helpful and prompt with my inquiries - thank you to Rich specifically for making the purchase process swift and easy. I felt very comfortable with this process and would highly recommend this team to anyone! More
by swestmacott
Employees Worked With
December 08, 2019
Smooth sailing We were welcomed and professionally served. We love our new Palicade and would recommend the team that helped us today. Thanks to Rich for helping us. We were welcomed and professionally served. We love our new Palicade and would recommend the team that helped us today. Thanks to Rich for helping us. More
by CBWAFARE
Employees Worked With
Other Employees :
Another Ryan helped with some paperwork., Ryan Foster
December 08, 2019
Fantastic Personal Service! Rich at Luther Burnsville Hyundai was SO great! No pressure - just informative and laid out all of the facts about a lease. This was my first lease an Rich at Luther Burnsville Hyundai was SO great! No pressure - just informative and laid out all of the facts about a lease. This was my first lease and it couldn’t have been easier and stress-free. I love my new Kona! Zippy to drive and full of amenities. Fantastic experience! More
by Amy
December 06, 2019
Mixed Feelings 1. In the discussion to purchase this vehicle we were told and understood that the remote start was a factory add on not a third party. One Fob versu 1. In the discussion to purchase this vehicle we were told and understood that the remote start was a factory add on not a third party. One Fob versus two. 2. Looked at a same vehicle the night we purchased this one which had factory remote start using the Hyundai key fob. When I picked up the vehicle and asked about second fob was told this particular year that the SE didn’t have that as option. Hmmmm. 3. Pricing was over $500 for a $99 kit from Best Buy including the installation. I could buy a high end remote security system for this price including installation - not a basic cheap kit. 4. If told of the above I would have chosen to find my own retailer and had it installed for much less money and less frustrations. 5. Disappointed in the dealership for not having complete transparency on this. More
by Snolan4571
December 03, 2019
This was my 1st time in all of my years owning a vehicle that I was listened to and Roberta met all of my expectations! I was very happy to see Charlie after the experience I had years ago and I definitely that I was listened to and Roberta met all of my expectations! I was very happy to see Charlie after the experience I had years ago and I definitely can't thank you guys enough for the hospitality provided to me as well as the client care! I look forward to being a lifetime long customer and I am very happy that you guys were able to work with me under the circumstances I came in with. Thank you for the genuine care that you provided. You did not force me into a vehicle that I could not afford and because of that, I will be OK financially so that I can take care of my daughter. More
by Kayyromig
Employees Worked With
Charlie, Roberta Hedemark, Ryan Foster
November 30, 2019
Love this dealership! Bill was so easy to work with and made sure we were his top priority. The whole process was a breeze and everyone was very friendly. Thank you! Bill was so easy to work with and made sure we were his top priority. The whole process was a breeze and everyone was very friendly. Thank you! More
by AbbEbb
November 28, 2019
Friendly, helpful, and fair. The title pretty much covers it! I would recommend this dealership, Bill Lloyd (the sales consultant who worked with me), as well as the gentleman who The title pretty much covers it! I would recommend this dealership, Bill Lloyd (the sales consultant who worked with me), as well as the gentleman who was training with him, and the financial manager (Barry Larson). Thank you! More
by Subaru Crosstrek
November 28, 2019
Great experience!! Had the best experience with Bill Lloyd. Very informative, genuine, gentle (not pushy) and kind. He doesn’t try to sell just any car, he finds what Had the best experience with Bill Lloyd. Very informative, genuine, gentle (not pushy) and kind. He doesn’t try to sell just any car, he finds what you need/want in a vehicle. No pressure!! Management (Marco) was fantastic helping out. Always goes over and beyond. I felt very taken care of! Barry (financing) is just awesome!! Efficient with the paperwork and fun to sit with through it all!! Thank you all so very very much!!! Hyundai has been good to me even as far back as my very first car three decades ago! More
by ChristineO
November 23, 2019
Best experience I've ever had at a dealership! My wife and I were shopping for a car after hers was totaled by a distracted driver, and Rich made the process absolutely painless. I've never enjoyed My wife and I were shopping for a car after hers was totaled by a distracted driver, and Rich made the process absolutely painless. I've never enjoyed shopping for cars, but I felt like I was listened to and valued during the entire process. I'd recommend this dealership, and especially Rich Kim, to anyone! More
by Josh
November 22, 2019
Dream Team Start to Finish my expectation where blown away. Not only did they help identify my needs but did an outstanding job educating me and discussing value Start to Finish my expectation where blown away. Not only did they help identify my needs but did an outstanding job educating me and discussing value and not just price. Highly recommended group! More
by kevine.peterson
