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Luther Burnsville Hyundai
Burnsville, MN
1,533 Reviews
The Right Time. The Right Place. The Right Vehicles.
Here’s an auto dealership story with a serious nod to the concept of “Location, location, location”.
While Hyundai’s success story in recent years has been remarkable, until now there had been no Hyundai dealer in Burnsville, or anywhere along I-35 south.
But now there’s Luther Burnsville Hyundai, right on Buck Hill Road just south of Burnsville Center.
The Right People.
If the spectacularly successful Hyundai brand weren't enough, the management of Burnsville Hyundai (Charlie Guptill and Marco Bernini, by name) had the opportunity to scout the highest-rated sales people around, hand-picking their sales associates, selecting only those with the passion and the drive to find customers exactly what they are looking for.
Guptill and Bernini are among a very few in auto dealership management who demonstrate their willingness to be available to everyone by providing all customers with their direct phone number to answer any questions.
They repeatedly have defined their passion to be the “BEST of the BEST”.
The Number One priority is to fit every person with their perfect car. Burnsville Hyundai wants customers to leave happy, knowing they made the best decision about both the vehicle and where to buy it.
An Invitation to Browse.
The physical design of the dealership is intriguing. When deciding on the layout of their new dealership, they considered the elements home builders consider. They went with an “open floor” plan concept, creating an inviting environment with tremendous fluidity.
They also incorporated an outside canopy for customers to drive under when arriving at the dealership. This offers protection from the elements and creates a sense of “welcome”.
A Built-In Advantage.
As a member the Luther family of dealerships, Luther Burnsville Hyundai offers the Luther Advantage. This comprehensive package of benefits is designed to make buying—and driving—any vehicle from Burnsville
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,533 reviews
September 25, 2016
Friendly One of the best dealers I had the pleasure to meet. They were very friendly, and help me got my life back on track. I will recommend here anytime. One of the best dealers I had the pleasure to meet. They were very friendly, and help me got my life back on track. I will recommend here anytime. More
by boe853
Verified CustomerEmployees Worked With
Jennifer Snyder, Joe Lesniak
September 23, 2016
Burnsville Hyundai was Helpful and Friendly. No pressure! Sales guy was Greg Gagne. Bought a Sante Fe Sport 2017. Very friendly and no pressure! Made it painless and simple. Went way out of his way to make su Sales guy was Greg Gagne. Bought a Sante Fe Sport 2017. Very friendly and no pressure! Made it painless and simple. Went way out of his way to make sure I got the car I wanted! So happy! More
by Davisonic
Employees Worked With
Greg Gagne
September 22, 2016
From Ugly to Great. I purchased a 2015 Genesis from this dealer and immediately had issues. Right after I purchased the car I noticed that the CD player did not work. I t I purchased a 2015 Genesis from this dealer and immediately had issues. Right after I purchased the car I noticed that the CD player did not work. I took about 2 months and me calling the dealership repeatedly to finally it fixed. Once it was replaced they uploaded the wrong software that caused other issues with the car. That in turn to 2 additional appointments to be resolved. Since then I have brought my car in for numerous other issues. Finally I spoke with the General Manager at the dealership about the car and asked to end my lease early and swap it out for another car. He agreed that my car has had way more issues than any car should would look into getting it replaced for me and give me a call. It has now been a month and I have yet to hear anything back. Plus I opened a case with Hyundai's consumer affairs department and it has not been 3 weeks since they originally reached out to me and I am still waiting to hear from them. UPDATE: My car was bought back due to it falling under Minnesota's lemon law. I went into the dealership and gave up my 2015 and the GM, Joe, got me setup in a 2017. The whole transaction could not have gone better. I was in and out of the dealership in just over an hour. I have NEVER had better service in purchasing a vehicle before. I have had my problems with the dealership in the past, but they have made some amazing strides and have definitely regained my confidence and took care of me in the end. On a side note. Chadd Moreno in service has been amazing. It's the failure of the leadership team that has caused the majority of my issues. More
by Tyson
September 17, 2016
Great experience Andy was great to work with, when my other car bites the bullet I will be back to see Andy to get another vehicle! Thanks Andy! Andy was great to work with, when my other car bites the bullet I will be back to see Andy to get another vehicle! Thanks Andy! More
by bpbauer10
Employees Worked With
Andy Shultheis, Jennifer Snyder
September 16, 2016
Outstanding Service I was greeted, treating very well, and the experience was very pleasant. I enjoyed the process and would most certainly recommend this dealership to a I was greeted, treating very well, and the experience was very pleasant. I enjoyed the process and would most certainly recommend this dealership to any of my friends. More
by danabte
Employees Worked With
Jennifer Snyder, Joe Lesniak
September 15, 2016
Joe Lesniak was very helpful and low stress Hi - Joe Lesniak was helpful and not pushy at all. When I decided to make the purchase, he took care of all aspects of the purchase and made the proc Hi - Joe Lesniak was helpful and not pushy at all. When I decided to make the purchase, he took care of all aspects of the purchase and made the process low stress. I would recommend Joe to anyone looking for a new/used car. Thanks - John G More
by John G
Employees Worked With
Joe Lesniak
September 14, 2016
Excellence Awesome all around experience. My needs were met at the highest level. As a customer, I felt heard and understood. Wonderful staff and very accommodat Awesome all around experience. My needs were met at the highest level. As a customer, I felt heard and understood. Wonderful staff and very accommodating. More
by wpaglarini11
Employees Worked With
Joe P and Linda, Jennifer Snyder
September 12, 2016
Joe Lesniak is amazing! Thank you to everyone at the dealership for all your help. Especially Joe Lesniak! He did such a great job making us feel comfortable and importan Thank you to everyone at the dealership for all your help. Especially Joe Lesniak! He did such a great job making us feel comfortable and important. Joe really took this experience to the next level compared to other places we have been too and that says a lot about how much he cares. THANK YOU! More
by nlv4life
Employees Worked With
Jennifer Snyder, Joe Lesniak
September 11, 2016
Review Linda was great. She was prompt in responding to my emails and courteous. She did not try pressure me on the sale which I truly appreciate. Linda was great. She was prompt in responding to my emails and courteous. She did not try pressure me on the sale which I truly appreciate. More
by savedave88
Employees Worked With
Linda Cichanowski
September 09, 2016
Such a fun and exciting experience! This was my first experience buying/leasing a vehicle. Joe was very helpful and great to work with through the experience. I love my new Hyundai Tusco This was my first experience buying/leasing a vehicle. Joe was very helpful and great to work with through the experience. I love my new Hyundai Tuscon, thanks Joe! More
by Haley L.
Employees Worked With
Joe Lesniak
