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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,517 Reviews

2,517 Reviews of Luther Brookdale Volkswagen - Service Center

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September 25, 2023

I highly recommend Luther Brookdale Volkswagen. They have raised the bar for having high standards, great staff and cleanliness of the dealership! More

by Clayton Jorgenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacque Gadient
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Eidness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Deyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
September 24, 2023

Good service and friendly and helpful. Good explanation of work performed and needed. Time was as promised More

by rponessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2023

Great experience kept me up to date. Everyone was friendly and polite Bonnie I'd a gem More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Glatting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
September 24, 2023

Screen is messed up after they updated software. Issue not fixed. Had to document and return multiple times over a year to get the service center even consider looking at it. Awful. More

by 12alysiaalysia21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Glatting
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

The service dept is clean and pleasant for waiting for your vehicle. They also have good coffee. More

by BRENT.SCHNEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boun Temmerath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dioquino
September 23, 2023

Great experience, they took good care of me. I’ve been there several times in the past and I’ve always gotten good service. Hi Jason’s taken care of me as button for cars from you and I had grea More

by Milanluzaichjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
September 22, 2023

Courteous staff, but when installing a "new" tire and rim, the wrong tire was put on and the rim had scratches and chips. These issues were quickly fixed but those mistakes costed me extra time and mone More

by NICKMICHALEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon White Service Dept, Sean Heath
September 22, 2023

Good experience and nice staff. Took care of all of my needs and vehicle services. More

by JASONKLINGHAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
September 22, 2023

They’ve always taken good care of me and I’ve been coming there for the last six years More

by Milanluzaichjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
September 22, 2023

They didn’t rotate my tires and I paid for it and I’m not happy about it More

by mehomusic0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
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