Luther Brookdale Volkswagen - Service Center

I contacted Luther Volkswagen/ Jason, after another Shop, had my 09 VW Tiguan for 49 Difficult Day's! From the beginning I talked to Jason Directly thru Calls and Texts! This guy I tell ya!!! He was spot o had my 09 VW Tiguan for 49 Difficult Day's! From the beginning I talked to Jason Directly thru Calls and Texts! This guy I tell ya!!! He was spot on! He sent Videos of my Tiguans problems. As well as Pics & Video's of the process! Jason and his go to Mechanic Xiong had my problem solved in 24 hours with New front and back brakes installed ready to go! I had Missing Fuses I had Harnesses that weren't connected! So These guy's got my car running in the blink of an eye! I'm very grateful! I personally told Jason that their service was a little expensive, but you get what you pay for, right? 24 hours and a little more $$ + a piece of mine!! Or 49 days later! 0 communication besides you calling! Give me The 24 hours and a little more expensive EVERYTIME! So Hats off to Jason and Mechanic Xiong for DIAGNOSING MY vehicle and fixing her up right! Thanks! Again! More

My sales person Andrew went above and beyond! The buying process was easy and he took care of some cosmetic details post purchase. Also love the texting option with the sales folks. It’s very con The buying process was easy and he took care of some cosmetic details post purchase. Also love the texting option with the sales folks. It’s very convenient. The experience was great! More

Friendly, great customer service, helpful. Best experience in the Luther Brookdale Area, would recommend to anyone Best experience in the Luther Brookdale Area, would recommend to anyone More

We were very pleased with the customer service provided during car keys programming at Luther VW dealership. during car keys programming at Luther VW dealership. More

Tyler was great! !! He assisted with as much as he could. He informed me about the possibilities.. !! He assisted with as much as he could. He informed me about the possibilities.. More

They list to many service but didn't perform but still charging...example they say tire rotation but didn't perform. Bad experience charging...example they say tire rotation but didn't perform. Bad experience More

Person at the service desk was helpful and not too pushy. Liked the video inspection. Will be back. Liked the video inspection. Will be back. More

Professional, courteous and very thorough. I will definitely have them do all my VW needs. I will definitely have them do all my VW needs. More

Communication was great. Wait time was great. Wait area is good. Show room is smaller. Wait time was great. Wait area is good. Show room is smaller. More

Service writers always go over what items might need to be serviced, depending on what was done previously. Staff is always friendly; waiting area is clean and well-stocked. I like the video of the mecha be serviced, depending on what was done previously. Staff is always friendly; waiting area is clean and well-stocked. I like the video of the mechanic going over everything he checked out and the condition of the car. More