Luther Brookdale Volkswagen - Service Center

80K service Jason is awesome! I sincerely appreciate his attention to detail and ability to get me in and out the door efficiently and at the best possible price Jason is awesome! I sincerely appreciate his attention to detail and ability to get me in and out the door efficiently and at the best possible price. More

Airbag recall fix and oil change It was a pleasure working with Jason through out the process, from calling for the appointment to picking up our car. He was friendly and professional It was a pleasure working with Jason through out the process, from calling for the appointment to picking up our car. He was friendly and professional. He told us what we should expect, listened to our questions and answered them truthfully. The car was also washed and brought in for us from the cold when we picked it up. More

First Visit My first time at Luther Brookdale Volkswagen was great. Just moved up here. Scott was very helpful and friendly and kept me up to date on my vehicle. My first time at Luther Brookdale Volkswagen was great. Just moved up here. Scott was very helpful and friendly and kept me up to date on my vehicle. More

Scott Smith, Great Job I appreciate the good customer service. My service contact was accommodating and professional. I would recommend your service to others. I will be bac I appreciate the good customer service. My service contact was accommodating and professional. I would recommend your service to others. I will be back for additional service. More

Great visit Really appreciated complementary rental car. Texting updates worked really well. Would definitely use this dealer again. Nothing else to say but have Really appreciated complementary rental car. Texting updates worked really well. Would definitely use this dealer again. Nothing else to say but have to enter more words. More

Positive, Professional, and Personalble This appointment was for a recall, which turned out to be OK, no problem. In addition, a noisy door was fixed, and a clock re-set, along with a compl This appointment was for a recall, which turned out to be OK, no problem. In addition, a noisy door was fixed, and a clock re-set, along with a complementary car wash. Everything was handled with efficiency and courtesy. Kudos to Jason Dioquino for his personable demeanor and expertise. I also appreciate the amenities in the lounge, which is immaculate and attractive as well. Thank you to all involved! More

Great people good service Everyone who helped me were friendly, kind, and courteous. It was a good experience. I sensed they care about what they do and took pride in the Everyone who helped me were friendly, kind, and courteous. It was a good experience. I sensed they care about what they do and took pride in their work. This is my first Volkswagen for me. And from experience with driving the car itself and with your Shop, I am getting a very good impression. . Your building trust. I like your use of texts too More

Excellent Service The quality of service that we received was excellent. We did a 50,000 mile inspection and put on new tires. The inspection revealed a couple areas t The quality of service that we received was excellent. We did a 50,000 mile inspection and put on new tires. The inspection revealed a couple areas that we need to keep an eye on, including brakes and battery. I go to Luther because I trust them to give me the correct advice about when to make replacements. I appreciate that they told me honestly that it can wait until my next service appointment. The only thing that would have made my experience better would have been an available rental car. More

Great service! Went fast and was always in the know because of the handy texting capability the service center has! I don’t know if it’s new but Jason took care of m Went fast and was always in the know because of the handy texting capability the service center has! I don’t know if it’s new but Jason took care of me 100% and I didn’t ever make a phone call! More

Service Helpful. Suggested things I needed AND services I did not need. All good. DO not need 25 words this says it all. Good guys and comfortable customer Helpful. Suggested things I needed AND services I did not need. All good. DO not need 25 words this says it all. Good guys and comfortable customer area. More