Luther Brookdale Volkswagen - Service Center

Pleasant and thorough Visited for a 50k mile service. They did a good job, and I was comfortable while I waited. Jason checked in with me a few times to keep me updated a Visited for a 50k mile service. They did a good job, and I was comfortable while I waited. Jason checked in with me a few times to keep me updated and make sure I was comfortable More

Excellent service Great customer service with my several questions and changing appointments back and forth. They were patient and worked with me through the process of Great customer service with my several questions and changing appointments back and forth. They were patient and worked with me through the process of getting a rental and scheduling my appointment with a early drop off. More

Great Service I went to Luther Brookdale Volkswagen at the recommendation of a friend for an oil change and the diagnosis of a brake issue I had been having with my I went to Luther Brookdale Volkswagen at the recommendation of a friend for an oil change and the diagnosis of a brake issue I had been having with my 2010 Beetle. The issue was diagnosed quickly and while I didn’t have it repaired that day I will for sure be going back to Luther Brookdale for any other issues that come up with my car. Scott Smith in the service department was awesome and walked me through everything that needed done on my car and at no point did I feel pressured into having additional work done on my car or spending more money than necessary on the service I recieved at the dealership which has not been my experience at other shops I have gone to prior to Luther Brookdale. I will recommend Luther Brookdale to everyone I know looking for a place to service their Volkswagen, or looking to buy a Volkswagen because of the great service I have received here. More

Oil change Everything is fine I dont usually write reviews I will do surveys. Merry Christmas happy new year my car is working great see you next time. Everything is fine I dont usually write reviews I will do surveys. Merry Christmas happy new year my car is working great see you next time. More

Great service Facility was clean. Work was performed in a timely manner, as promised. Jason was very accommodating and friendly. Car was washed and dried. Will reco Facility was clean. Work was performed in a timely manner, as promised. Jason was very accommodating and friendly. Car was washed and dried. Will recommend Brookdale Volkswagen to all my friends. More

10000 mi oil change and checkup Professional and prompt service. They found my alignment was way off, so let me know right away and asked if I wanted to proceed with repairs. Professional and prompt service. They found my alignment was way off, so let me know right away and asked if I wanted to proceed with repairs. More

Good service Had to have my VW serviced and was treated very professionally. They even went ahead and serviced my transmission since it was due. I was even given a Had to have my VW serviced and was treated very professionally. They even went ahead and serviced my transmission since it was due. I was even given a loaner car. I am happy with the service given to me. More

Great Service No matter who I get the service is always excellent. Responsive, professional and friendly. What more could you ask for as a customer. Alex Klun does No matter who I get the service is always excellent. Responsive, professional and friendly. What more could you ask for as a customer. Alex Klun does a great job leading the group. More

Scott was great! I enjoy working with Scott because he knows that I know cars and doesn't try to simplify things or sell me on things that I don't need. He is always g I enjoy working with Scott because he knows that I know cars and doesn't try to simplify things or sell me on things that I don't need. He is always great at communicating the process of the work being done on my car. I've always felt like he actually cares about me and my car and not just my business. More

Quick, friendly and efficient service!! I was very impressed with the service I received from Luther Brookdale VW. Sure, I had a service appointment. (I always do.) But, they got the work I was very impressed with the service I received from Luther Brookdale VW. Sure, I had a service appointment. (I always do.) But, they got the work completed while I was waiting and provided me with updates as the work progressed. They were friendly and made me feel like a valued customer. More