Luther Brookdale Volkswagen - Service Center

Seamless and professional Jason Dioquino was the advisor that handled my repair process. He kept me updated on the progress of the repairs and explained the issues that were fo Jason Dioquino was the advisor that handled my repair process. He kept me updated on the progress of the repairs and explained the issues that were found along with what was going to be done. I don't know much about vehicle maintenance, but Jason was able to describe everything in a way that I understood. I purchased my VW here and have now experienced the maintenance side of the operation, and I couldn't be happier with my experience. More

Great customer service I made an appointment to have my winter tires put on and everything went well as expected great customer service and they washed my vehicle as well I I made an appointment to have my winter tires put on and everything went well as expected great customer service and they washed my vehicle as well I clean the inside what great customer service thank you Greg More

A very good experience. The young man who helped us was friendly, informative, and helpful. He informed us about the recommendations without being pushy. I would be glad t The young man who helped us was friendly, informative, and helpful. He informed us about the recommendations without being pushy. I would be glad to work with him again on a service call. More

Brookdale vw service I have been a customer for years Very knowledgeable and friendly staff Always ready to help, always updating me on progress and getting the job do I have been a customer for years Very knowledgeable and friendly staff Always ready to help, always updating me on progress and getting the job done right the first time I have 3 Volkswagen cars and I always see ice them at Brookdale VW Alex the manager is great Jason and Jason both are very helpful More

Friendly Competent staff Everybody was very friendly and made it a pleasant service experience. I would highly recommend.Jason was very very helpful.Nice and comfortable loung Everybody was very friendly and made it a pleasant service experience. I would highly recommend.Jason was very very helpful.Nice and comfortable lounge. Nice display of parts Department VW gear More

Best ever! Best service department ever! They return your car fixed and super clean. The work was Completed quickly and correctly. They even gave me an upda Best service department ever! They return your car fixed and super clean. The work was Completed quickly and correctly. They even gave me an update as the work was being done. More

Great Very simple, nice and was helpful. Helped me understand what i was looking at with my vehicle, throughly went through with me about what was wrong. Very simple, nice and was helpful. Helped me understand what i was looking at with my vehicle, throughly went through with me about what was wrong. More

Like family The moment I stepped out of my car, Scott was completely welcoming and helpful. He broke down the service and the costs of everything very clearly. I The moment I stepped out of my car, Scott was completely welcoming and helpful. He broke down the service and the costs of everything very clearly. I highly recommend this VW dealership and will for sure be coming here from now on. Scott’s honesty and excellent customer service has gained my loyalty to this location. More

Always excellent I have never had a bad experience at Brookdale VW. (Well maybe sticker shock on a few occasions.) Always helpful, knowledgeable, courteous and resp I have never had a bad experience at Brookdale VW. (Well maybe sticker shock on a few occasions.) Always helpful, knowledgeable, courteous and respectful. They explain everything before they do the work. More

Service check in The staff are welcoming and professional. They make sure that you understand what is going on with your car and do not make any purchases feel forced. The staff are welcoming and professional. They make sure that you understand what is going on with your car and do not make any purchases feel forced. Highly recommend! More