Luther Brookdale Volkswagen - Service Center

Made the process easy Bottom line everyone I worked with just thinking I would be able to get my car fixed to surprisingly buying a new one was amazing and knowledgeable. T Bottom line everyone I worked with just thinking I would be able to get my car fixed to surprisingly buying a new one was amazing and knowledgeable. They turned a very stressful situation in to something manageable. More

Very nice. Went super fast Is go there again. Great service and fast. I’m going to go back there and get other stuff done. Jason was very nice and helpful to work with. Is go there again. Great service and fast. I’m going to go back there and get other stuff done. Jason was very nice and helpful to work with. More

They’re good and friendly staff. They explained the problems and what they need to do. It is very easy to understand even for me(non native English speaker) They explained the problems and what they need to do. It is very easy to understand even for me(non native English speaker) More

Great Service! Scott was very welcoming. He clarified all my questions right away. In addition, I like that I received an email when my car was ready to pick up. Scott was very welcoming. He clarified all my questions right away. In addition, I like that I received an email when my car was ready to pick up. More

Oil change The service was timely and my service professional (Scott) was kind, knowledgeable and professional and he made me feel welcome. I’ll be continuing to The service was timely and my service professional (Scott) was kind, knowledgeable and professional and he made me feel welcome. I’ll be continuing to bring my car in here! More

Good service Last service trip was great. Drove in, dropped off my car, they had a vehicle ready for me to use for the day. All I had to do was let them look at my Last service trip was great. Drove in, dropped off my car, they had a vehicle ready for me to use for the day. All I had to do was let them look at my license and sign something and I was in and out in five minutes. Pickup was equally easy and quick. Thanks Jason! More

Would not go anywhere else This is exactly what I am looking for not only a dealership but also a service department. They act like they are one family and they treat you like y This is exactly what I am looking for not only a dealership but also a service department. They act like they are one family and they treat you like you were a member of that family. That goes along way with me. Can it cost more money to own a Volkswagen? Yes. Do you get more car for your money and will it last longer… No question More

Great customer service! I appreciate the friendly, yet respectful explanations when work is required, and feedback as to current status of items such as breaks and tires. The I appreciate the friendly, yet respectful explanations when work is required, and feedback as to current status of items such as breaks and tires. There was no "manspeak." They reached out to me regarding alignment in a timely manner so that could be done prior to picking up my car. I trust the staff, and as a result, will go back in the future. More

Brakes Great experience I will be back. Had a strange noise, they found it/fixed it. Fast friendly service. The guys took great care of me and made the visi Great experience I will be back. Had a strange noise, they found it/fixed it. Fast friendly service. The guys took great care of me and made the visit as painless as possible More

Great people at an awesome dealership Came in without an appointment to have my tires inspected and I knew I needed new tires do to some cracks on them. Jason G. Was pleasant and wonderful Came in without an appointment to have my tires inspected and I knew I needed new tires do to some cracks on them. Jason G. Was pleasant and wonderful. He was able to get me new wheels and tires on my Jetta that evening I showed up before closing and got it done that evening. I was glad I was able to wait and get it done. He even answered all my questions I had. Great job everyone working there. More