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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.6
2,517 Reviews

2,517 Reviews of Luther Brookdale Volkswagen - Service Center

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February 08, 2019

Vehicle service check up. Luther Volkswagen service department did a service check on my vehicle Scott Smith (service dept.) did a great job and provided friendly , courteou More

by tomhanish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
February 07, 2019

Car recall and oil change Great customer service. Would highly recommend Brookday VW vs Westside. Great place all around. Sales people very helpful and knowledgeable and ma More

by Badwinja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baldwin, James Baldwin, Jennifer Baldwin, Jason Gallus
February 07, 2019

Exceptional Scott greeted me promptly and was ready. I was escorted to the lounge and updated on my service The price was lower the expected and would highly reco More

by THEVALLEYFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
February 07, 2019

Excellent service Had an engine light on, was quoted approx $130 to do diagnostic. Come to find out at time of my appt they had special going on, Luther Lights Out Even More

by KSWRAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
February 06, 2019

Scott Smith is a great employee The service experience I had was wonderful Scott was wonderful and very helpful through the whole thing. I was treated like family which means alot. More

by CHOYCEE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
February 06, 2019

Great experience Quick service, I was kept informed on the progress of the service work and I had a nice place to wait while my vehicle was worked on. More

by jrahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Baldwin, James Baldwin, Jennifer Baldwin, Jason Gallus
February 06, 2019

Great The service staff were very helpful, and courteous. They kept us informed thru the process and let us know when there was a problem. The lounge was ni More

by momtimes8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
February 06, 2019

Great service Scott kept in touch with the status of my car through the entire process. Great service. Car's all better. Thanks for everything. Will be back More

by DAISYMAYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
February 05, 2019

Met all expectations Job finished days before anticipated timeline. It was extremely cold on the day I had the bug towed in. So, I bundled up and walked In. hopefully this More

by JMALISOW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Scott Smith
February 03, 2019

Fast turnaround Not alot to say when you're in and out in under 30 minutes for repairs and a car wash. Perfectly done, hit the time estimate, and me on the way as pr More

by dulac1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gallus
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