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Luther Brookdale Volkswagen - Service Center

Brooklyn Center, MN

4.7
2,521 Reviews

2,521 Reviews of Luther Brookdale Volkswagen - Service Center

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February 22, 2019

Professional Everyone I encountered was very professional and knowledgeable. They explained everything in an understanding manner that made sense. I enjoyed the More

by JOYCE.BREWER44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino, Scott Smith
February 22, 2019

My Bug Just a 20k service. I did ask that the interior glass be cleaned And they did. Very thankful for their attention to details. Love my. car. More

by allen.w.glass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Taylor, Alex Klun, Scott Smith
February 21, 2019

Great Customer Service Scott was very friendly and made sure to keep me updated on what was going on with my car. They fixed the problem and I was able to pick it up that sa More

by Ciara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
February 21, 2019

Warning light Friendly, knowledgeable service. Loaner car availability. I received great timely service with know explanation as to what was done to solve the probl More

by JOEDEBLEVENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Klun
February 19, 2019

Always professional! Everyone at Luther Brookdale Volkswagen is professional and attentive to my concerns with regard to the service on my car. I trust their knowledge and More

by PJFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Klun
February 18, 2019

Brookdale VW All the employees are helpful, courteous and polite! Sales (Najmi) was great and accommodating and patient! Service department was great and helpful More

by M. H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najmi (Nudge) Basha, Jennifer Baldwin, Jason Dioquino, Scott Smith
February 16, 2019

Great experience I really enjoyed the experience. The team checked my battery and replaced for free under warranty without asking. They also gave me a loaner which w More

by PAULPETERSON01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
February 15, 2019

Oil Change All maintenance completed timely and great communication as to when car was ready. Nice to be able to use coupons to reduce cost. Great shuttle serv More

by WBENTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
February 15, 2019

Great It’s a great experience the customer services it’s fast they take you right away & help you with anything you need & they make you feel like you’re th More

by Geovani.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
February 15, 2019

Great service, very friendly and they always explain everything (even show photos). If you chose to wait they make it nice and relaxing even with a child More

by HAAL0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dioquino
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