Luther Brookdale Volkswagen - Service Center

Always professional! Everyone at Luther Brookdale Volkswagen is professional and attentive to my concerns with regard to the service on my car. I trust their knowledge and Everyone at Luther Brookdale Volkswagen is professional and attentive to my concerns with regard to the service on my car. I trust their knowledge and honesty. They are pleasant and easy to communicate and work with. I wholeheartedly recommend Luther Brookdale VW. More

Brookdale VW All the employees are helpful, courteous and polite! Sales (Najmi) was great and accommodating and patient! Service department was great and helpful All the employees are helpful, courteous and polite! Sales (Najmi) was great and accommodating and patient! Service department was great and helpful with everything. Highly recommend! More

Great experience I really enjoyed the experience. The team checked my battery and replaced for free under warranty without asking. They also gave me a loaner which w I really enjoyed the experience. The team checked my battery and replaced for free under warranty without asking. They also gave me a loaner which was nice. Oil change was cheaper than Valvoline. I would suggest making an appointment. Also Jason is a great hardworking guy! More

Oil Change All maintenance completed timely and great communication as to when car was ready. Nice to be able to use coupons to reduce cost. Great shuttle serv All maintenance completed timely and great communication as to when car was ready. Nice to be able to use coupons to reduce cost. Great shuttle service by Grace who was well spoken for the Dealership. More

Outstanding! I always get outstanding service at this dealership. Always get an appointment to suit my schedule; reps are always friendly, courteous and knowledgea I always get outstanding service at this dealership. Always get an appointment to suit my schedule; reps are always friendly, courteous and knowledgeable. They keep me informed how the service is progressing and go over the inspection checklist with me. Work is always done to my satisfaction and in a very timely manner. Waiting area is very comfortable and well-stocked with amenities. Appreciate the great service and friendly staff. Highly recommend this dealership. More

Tdi recall and seatbelt Fixed seatbelt and TDI modification I believe it is allset and complete and change for the recall Service center was nice and loner car Only sug Fixed seatbelt and TDI modification I believe it is allset and complete and change for the recall Service center was nice and loner car Only suggestion Please have a snow scrapper in the loaner car or remind customer to grab theirs out of their car More

Great service, very friendly and they always explain everything (even show photos). If you chose to wait they make it nice and relaxing even with a child service, very friendly and they always explain everything (even show photos). If you chose to wait they make it nice and relaxing even with a child. More

Great It’s a great experience the customer services it’s fast they take you right away & help you with anything you need & they make you feel like you’re th It’s a great experience the customer services it’s fast they take you right away & help you with anything you need & they make you feel like you’re the number one priority More

Professional staff and service. They greet you promptly. Very friendly and concerned with any issues you may have. Comfortable waiting room with coffee and treats. Delivered auto whe They greet you promptly. Very friendly and concerned with any issues you may have. Comfortable waiting room with coffee and treats. Delivered auto when promised. I'll be back. More

oil change they are always friendly and very helpful to get what i needed done. the atmosphere is clean and professional. with plenty coffee and snack for waiti they are always friendly and very helpful to get what i needed done. the atmosphere is clean and professional. with plenty coffee and snack for waiting customers the management is very approachable and helpful. I have always found other car dealers to be a bit only there for my money. but here I feel welcome and almost like family. More