Luther Brookdale Volkswagen - Service Center

100k service On time, friendly, helpful. Comfortable and clean with coffee and cookies. I’ve always had an excellent experience at this location. Hats off to st On time, friendly, helpful. Comfortable and clean with coffee and cookies. I’ve always had an excellent experience at this location. Hats off to staff and management for ensuring a consistently excellent experience. More

Efficient and friendly I was late yet they were very accommodating. Basic warranty work at no cost to me yet washed my car, nice! Very comfortable lounge with refreshments I was late yet they were very accommodating. Basic warranty work at no cost to me yet washed my car, nice! Very comfortable lounge with refreshments and courteous staff. More

Oil change and tires Staff was very friendly, and efficient. I have been to this location for service multiple times, every time my car is washed on the outside, and the Staff was very friendly, and efficient. I have been to this location for service multiple times, every time my car is washed on the outside, and the price is what they quote me as. I appreciate their ongoing help. More

Excellent service Jason is always friendly and helpful in my service appointments and helps me determine the best course of action for taking care of my car. Jason is always friendly and helpful in my service appointments and helps me determine the best course of action for taking care of my car. More

Good Service Made an appointment on Wednesday and was in on Saturday. Service was quick and easy and staff were very friendly, always offering to get me coffee or Made an appointment on Wednesday and was in on Saturday. Service was quick and easy and staff were very friendly, always offering to get me coffee or water. More

Efficient Friendly oil change & repair I came in for an oil change, I was well informed of things to think about in the near future. I was also informed that I had an oil leak problem. This I came in for an oil change, I was well informed of things to think about in the near future. I was also informed that I had an oil leak problem. This was a costly repair of just shy of $700. I had decided to get it taken care of while at the dealership. I cannot Express my appreciation when the gentlemen gave me 10% off my entire bill. I greatly appreciated that kind gesture. This is one of the many reasons I return. Great service and very friendly yet professional service. I will keep coming back because Luther's great employees do a fantastic job. More

Awesome! Excellent service! Scott was so friendly and helpful as well as informative and quick! I have seen him twice, once for and engine light being on and I Excellent service! Scott was so friendly and helpful as well as informative and quick! I have seen him twice, once for and engine light being on and I was helped immediately and once for a scheduled service. He is a valuable part of the team. More

Awesome dealership very friendly and knowledgeable Very clean facility. The employees are very helpful and knowledgeable Runs very smooth and efficiently They are very conscious of how things are Very clean facility. The employees are very helpful and knowledgeable Runs very smooth and efficiently They are very conscious of how things are going and want you to be satisfied More

Stull unresolved Driver side window won't roll up. Called to report several times and brought car for repair twice. Appointment to take car again 3/4/2019. Would lik Driver side window won't roll up. Called to report several times and brought car for repair twice. Appointment to take car again 3/4/2019. Would like to talk to a manager. More

Oil Change We had prompt service for our oil change. It was recommended that we replace our tires. Everyone is friendly and easy to work with. We left the dea We had prompt service for our oil change. It was recommended that we replace our tires. Everyone is friendly and easy to work with. We left the dealership with a car wash which was greatly needed. More