Luther Brookdale Volkswagen - Service Center
Brooklyn Center, MN
2,517 Reviews of Luther Brookdale Volkswagen - Service Center
Accommodating, fast, reliable Trustworthy, reliable service. I showed up early to my appointment and they got me in right away. They kept me updated throughout the service and we Trustworthy, reliable service. I showed up early to my appointment and they got me in right away. They kept me updated throughout the service and were able to fit in additional work. Very friendly and welcoming. I saw they treated everyone this way. They’ve got an efficient system down. Very clean facility. I bought my car from them and had a similar great experience with everyone involved. They are the only place I go to now and I drive 30 minutes out of my way to get to them. More
Great job always! I have used the service at this location for a few years and haven’t had a single complaint! Quick, friendly and great customer service. I have used the service at this location for a few years and haven’t had a single complaint! Quick, friendly and great customer service. More
40K Mile Maintenance Service Jason was very gracious and helpful. He was able to reduce the overall price that I was initially quoted, and kept me updated throughout the process, Jason was very gracious and helpful. He was able to reduce the overall price that I was initially quoted, and kept me updated throughout the process, and offered me a loaner vehicle in case I wanted to have an additional service done that same day. More
Friendly and clean! We had to have our airbags replaced due to a recall. While we waited in the family room we watched TV and played with toys. On our way home my daughte We had to have our airbags replaced due to a recall. While we waited in the family room we watched TV and played with toys. On our way home my daughter was asking when we could go back. The staff was the friendliest I have encountered at a dealership. More
Used car repairs Reasonable prices and fast work. Took a new used car for service to fix service lights, were able to get parts and service done in 2 days. Car runs gr Reasonable prices and fast work. Took a new used car for service to fix service lights, were able to get parts and service done in 2 days. Car runs great now! More
Alignment and Oil Change He was very professional and personal. He mentioned he was new to VW, but he seemed very comfortable in his position. I was happy with the service. He was very professional and personal. He mentioned he was new to VW, but he seemed very comfortable in his position. I was happy with the service. More
Work was completed quicker than expected. Efficient work; friendly workers. I expected service to take over an hour and it was completed within 30 min. Car wash was also appreciated even thoug Efficient work; friendly workers. I expected service to take over an hour and it was completed within 30 min. Car wash was also appreciated even though weather did not cooperate. More
Excellent service! Jim Baldwin and his team are ALWAYS so friendly and welcoming. They are top notch and we’re able to get my car in for an impromptu oil change as it Jim Baldwin and his team are ALWAYS so friendly and welcoming. They are top notch and we’re able to get my car in for an impromptu oil change as it was my day off. I very much appreciate the service you receive at Luther Volkswagen. Nate did a very good job informing me of service, schedule and explained what work needed to be done. Thank you More
Why is a title needed Never did an oil change at a dealership before, it was longer than I expected it would be but, they did a great job the waiting area was nice even th Never did an oil change at a dealership before, it was longer than I expected it would be but, they did a great job the waiting area was nice even though I did not partake in ant of the amenities. I loved the complimentary carwash More
Great service! The main job of the service is the employees who meet you. i'm lucky i met a very professional employee scott smtt. pleasant to talk to and competen The main job of the service is the employees who meet you. i'm lucky i met a very professional employee scott smtt. pleasant to talk to and competent in their work. I will come to your service again. thank. More