Luther Brookdale Volkswagen - Service Center

Tire fixed Service at desk was great but they didn’t replace my spare correctly and it was a mess that I had to put back together. Service at desk was great but they didn’t replace my spare correctly and it was a mess that I had to put back together. More

They stood by there word. When I bought the truck the coolant was down and it was because of a mechanical error of not getting all the air out of the lines. it took 3 returns When I bought the truck the coolant was down and it was because of a mechanical error of not getting all the air out of the lines. it took 3 returns before they got to correct level. They stood by their word and the truck it’s just fine even pressure checked it twice and there were no leaks More

They are very supportive. The sales person and other staff that attended to me listened and guided me through the selling and buying process of my car. It was a nice experienc The sales person and other staff that attended to me listened and guided me through the selling and buying process of my car. It was a nice experience. More

Service was great When I tried to use Service Express, it seemed they were too busy but they rescheduled me for another day. Work on my car was completed while I waite When I tried to use Service Express, it seemed they were too busy but they rescheduled me for another day. Work on my car was completed while I waited and off I drove - everything done to my satisfaction. Everyone I dealt with was very nice and helpful. More

Recall visit Actual work took a little longer than first indicated (overnight stay for sealer to set) but I was provided a loaner car which worked out fine. Actual work took a little longer than first indicated (overnight stay for sealer to set) but I was provided a loaner car which worked out fine. More

Fast Easy Pleasant Nate did a great job explaining everything and answering my questions! I was in and out in a very reasonable amount of time. Great experience overall. Nate did a great job explaining everything and answering my questions! I was in and out in a very reasonable amount of time. Great experience overall. More

Customer focused service I was able to schedule the service for a time that suited my schedule, and the service was completed within the time the saaid it would. I was able to schedule the service for a time that suited my schedule, and the service was completed within the time the saaid it would. More

Golden Buggy Well-Served Fast, Efficient and Courteous! Received promptly Registered and Explained completely Car washed Assessment explained Nice waiting room and refres Fast, Efficient and Courteous! Received promptly Registered and Explained completely Car washed Assessment explained Nice waiting room and refreshments. Too long section. I was about to quit. More

Oil change Jason noted I was due for a 30k check that included oil change. Recommended an alignment based on check up. Had car aligned. Happy with results. Jason noted I was due for a 30k check that included oil change. Recommended an alignment based on check up. Had car aligned. Happy with results. More

Thank you Jason D., you are the best! Jason took care of my car right away, despite pulling in without calling ahead. The repair took less then 1 hour and i was on my way. Jason kept me Jason took care of my car right away, despite pulling in without calling ahead. The repair took less then 1 hour and i was on my way. Jason kept me informed the whole time, i appreciated it very much! More