Luther Brookdale Volkswagen

My recent experience with Brookdale VW was exceptional, and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactio and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactions At the core of every great company is a commitment to serving others, and Andrea Schneider embodies this principle. From my very first interaction, I felt valued as a customer, not just for the sale but as a person. She and the team (Steve, Connor, et al) were attentive, empathetic, and genuinely interested in understanding my needs. They didn’t just sell me a car—they guided me through the process with patience and care. 2. Attention to Detail One of the things that stood out most was their meticulous attention to detail. They ensured that I was informed and comfortable at every step, leaving no question unanswered and no concern unresolved with no pressure. 3. Uncompromising Quality The quality of the vehicle I purchased exceeded my expectations. It was clear they take pride in vehicles they offer. I got a full tank of gas, floor mats that were missing and can get the car picked up for future oil changes. 4. Lower Price Point Without Sacrificing Value What impressed me even more was their competitive pricing. They managed to provide a high-quality vehicle at a price point that is certified that was not only fair but remarkably lower than other dealers I had considered. This balance of affordability and excellence is a rare find in today’s market. 5. Seamless Delivery Experience Brookdale VW is delivering my vehicle directly to my home—a testament to their commitment to convenience and customer satisfaction. This level of service made the entire experience feel effortless and stress-free. 6. Likely to Return Businesses that earn trust don’t just sell products; they build relationships. After this experience, I have no doubt that I’ll return to Brookdale VW for future service and purchases. They’ve set the bar incredibly high, and I look forward to continuing this relationship in the years to come. Brookdale VW is a refreshing reminder of what happens when you start with put the customer at the center. Thank you. More

Rayvon was great and delivered thorough but not overly pushy service, he was great to work with and I would definitely buy from him again! pushy service, he was great to work with and I would definitely buy from him again! More

Our salesman was awesome! We were treated respectfully and everything went smoothly! We were very pleased. We were treated respectfully and everything went smoothly! We were very pleased. More

Great experience with Elijah a few weeks ago buying our Tiguan. He was very straightforward, honest, and provided us facts/numbers to help our decision. We didn't feel pressured at all and he was very pers Tiguan. He was very straightforward, honest, and provided us facts/numbers to help our decision. We didn't feel pressured at all and he was very personable chatting with us and our son while we waited. This was our 2nd purchase at Luther Brookdale VW and if they keep salesmen like this around and our VW's continue to serve us well, we'll be back. More

The team made the whole process simple. I appreciate their respect for my time throughout the sales process. I appreciate their respect for my time throughout the sales process. More

The Dealership was inviting with friendly staff. Each part of the process went smooth and professional. Each part of the process went smooth and professional. More