Luther Brookdale Volkswagen

Wonderful Everyone is very nice and are very helpful they also sit down with you and describe everything in detail and let you know how things are going and are Everyone is very nice and are very helpful they also sit down with you and describe everything in detail and let you know how things are going and are always checking in on you More

V-Dub Scott was awesome to work with and handled every issue or question I asked with great professionalism and courtesy. Kept me updated throughout the pro Scott was awesome to work with and handled every issue or question I asked with great professionalism and courtesy. Kept me updated throughout the process while I waited at the commons area. Overall very satisfied am with my service and personal help from Scott. More

Great Our experience was wonderful Scott Smith was a complete professional everything on our work order was done exactly as anticipated the charges were exa Our experience was wonderful Scott Smith was a complete professional everything on our work order was done exactly as anticipated the charges were exactly as anticipated and there were no additional fees or Services required much like the work order I have at jiffylube they're not supposed to do anything to my wife's car unless it's on fire if that's the case put out the fire and change the oil More

Positive service experience Brought my car in for service. I had been given an estimated time for the job, and that time was accurate. Service employee communicated with me while Brought my car in for service. I had been given an estimated time for the job, and that time was accurate. Service employee communicated with me while work was being done. Informed me of other minor work that I could have taken care of at the same time if I chose to and what the cost would be. Pleased with the work and the employees. More

Brookdale VW Service Their service department is Tops. They greeted me and got my car checked in for service. Upon finishing paperwork.. My loaner car was ready waiting fo Their service department is Tops. They greeted me and got my car checked in for service. Upon finishing paperwork.. My loaner car was ready waiting for me upon completion of checkin. A great group of service people working here. Very friendly and knowledgeable. Thanks. More

Very excellent experience and service! I’ve been going to Brookdale Volkswagen for the last 3-4 years and have had nothing but a great experience! The staff is wonderful and always so frien I’ve been going to Brookdale Volkswagen for the last 3-4 years and have had nothing but a great experience! The staff is wonderful and always so friendly and helpful! More

50,000 mile maintenance Service went very well. All aspects of what the scheduled maintenance consisted of spelled out in detail for me. Also listed in detail on the invoic Service went very well. All aspects of what the scheduled maintenance consisted of spelled out in detail for me. Also listed in detail on the invoice. Very easy to read and understand. No surprises. Fast, excellent, professional service from Jason and crew. More

Jill was great She was patient, fair and transparent thought the entire process. She was always available but not pushy. They have me a fair offer for my trade. The She was patient, fair and transparent thought the entire process. She was always available but not pushy. They have me a fair offer for my trade. The finance office was quick and good without being pushy with the add-ons. More

Great service! Every time I have brought my vehicle in for service, they have provided a great experience. I'll certainly be bringing my vehicle in for service again Every time I have brought my vehicle in for service, they have provided a great experience. I'll certainly be bringing my vehicle in for service again. More

Review I like the free car wash when I take my car in for service. Jason D answered some questions for me, that was nice. I don’t like the 25 word minimum r I like the free car wash when I take my car in for service. Jason D answered some questions for me, that was nice. I don’t like the 25 word minimum required for this review. This place always goes for the up sell. Not a big fan of that either. Jason D has always been good to work with and I don’t feel pressured by him. More