Luther Brookdale Volkswagen

Awesome Friendly and fast service. Scott was very thorough with inspection results. He exceeded my expectations. I didn't feel rushed at all considering it wa Friendly and fast service. Scott was very thorough with inspection results. He exceeded my expectations. I didn't feel rushed at all considering it was a busy evening. More

Fabulous to Sour I came in with high expectations for getting my car back in the same day, that didn't happen. I did have a loaner car which was good. My car was compl I came in with high expectations for getting my car back in the same day, that didn't happen. I did have a loaner car which was good. My car was completed by the next day, but when the install was completed something is wrong. The panic button does not work, when I lock the doors the horn does not sound... .I am NOT happy. More

A Tale of 2 Parks After a terrible experience in Saint Louis Park, I wasn’t ready to give up on VW just yet. So, I took a chance on Brooklyn Park VW and thank god I did After a terrible experience in Saint Louis Park, I wasn’t ready to give up on VW just yet. So, I took a chance on Brooklyn Park VW and thank god I did! Brendon S was simply amazing. He’s kind, incredibly knowledgeable, honest, and not at all pushy. I initially went in to look at a used vehicle which was a great car at a fair price...but then I decided I should try the new VWs just to compare. I was so impressed, I asked Brendon S to help me price out my options ...which is when I met Jacque in finance. She helped crunch multiple numbers and was so patient when I asked about a few options. Together, Brendon S and Jacque got me an amazing deal on a brand new 2019 VW!!! I can’t thank them enough and LOVE my car! More

Great used car experience Bought a late model used SUV The whole staff could not have been nicer. The sales manager, James was fantastic. My salesperson was also terrific. Ve Bought a late model used SUV The whole staff could not have been nicer. The sales manager, James was fantastic. My salesperson was also terrific. Very knowledgeable, courteous, and professional. Highly recommend Brookdale VW - they are the best. More

Great service Absolutely loved the service here, nobody was pushy and honestly just wanted me to be happy and get the right fit for me, especially when it came to f Absolutely loved the service here, nobody was pushy and honestly just wanted me to be happy and get the right fit for me, especially when it came to financing. Chris went above and beyond showing me how to operate all the cool new buttons in my car and letting me know about all the services connected to my phone I could use. More

New car buying Experience could not have been better! Staff bent over backwards to assist me in finding a car that would work with my budget. Have done business with Experience could not have been better! Staff bent over backwards to assist me in finding a car that would work with my budget. Have done business with them before and experience was great which is why I returned. More

Phenomenal service, excellent value The Brookdale VW team delivers five-star service EVERY time. They sustain standards of excellence like no other dealership I’ve ever experienced. That The Brookdale VW team delivers five-star service EVERY time. They sustain standards of excellence like no other dealership I’ve ever experienced. That’s why I’m a long time customer and I tell my family and friends to go Volkswagen! More

Professional, quick, good customer service Went to get a recall part replaced over my lunch. Will offered additional services but was conscious of my limited time, but still offered and was abl Went to get a recall part replaced over my lunch. Will offered additional services but was conscious of my limited time, but still offered and was able to get my car washed! He was very helpful More

Completely took the stress out of car shopping Karen and Jennifer were amazing to work with! We had our financing elsewhere and it was incredibly low pressure for a car sale transaction. They were Karen and Jennifer were amazing to work with! We had our financing elsewhere and it was incredibly low pressure for a car sale transaction. They were both friendly, funny, and made my fiancé and my day! I would absolutely go back to this dealership just to work with them again! I hope someone higher up in Volkswagen can see these and will recognize these fabulous women! Their patience with us as we navigated a trade-in for the first time was impeccable! Thank you Karen and Jennifer for making this such a smooth process!! More

Bought a car Karen was very knowledgeable and made sure we had all of our questions answered. I would recommend her to anyone. It was great working with her. Karen was very knowledgeable and made sure we had all of our questions answered. I would recommend her to anyone. It was great working with her. More