Luther Brookdale Volkswagen

Seamless leasing experience This was our first time leasing a car and Steve Fischer was so helpful and thorough with taking us through all of the steps. The whole process was sea This was our first time leasing a car and Steve Fischer was so helpful and thorough with taking us through all of the steps. The whole process was seamless and we are so happy with our choice, we couldn’t have had a better experience. More

Great customer experience, the sales person was very friendl Great customer experience, friendly staff, the salesperson was very professional and overall we had great customer experience! We recommend this deale Great customer experience, friendly staff, the salesperson was very professional and overall we had great customer experience! We recommend this dealership for their professionalism and knowledge when we asked questions regarding the car we wanted to purchase! More

Jill was amazing! Jill was absolutely amazing!! Very kind and explained everything very well. Jacque in finance was so very helpful too , quick and easy purchase! Thank Jill was absolutely amazing!! Very kind and explained everything very well. Jacque in finance was so very helpful too , quick and easy purchase! Thank you both for my dream car More

A deaf buyer Open and honest communication. Great patience with a deaf buyer. Used written communication with some visual aids. Used the computer to communicate. F Open and honest communication. Great patience with a deaf buyer. Used written communication with some visual aids. Used the computer to communicate. Financial explanation was clear. More

Excellent service Great customer service with my several questions and changing appointments back and forth. They were patient and worked with me through the process of Great customer service with my several questions and changing appointments back and forth. They were patient and worked with me through the process of getting a rental and scheduling my appointment with a early drop off. More

Great Service I went to Luther Brookdale Volkswagen at the recommendation of a friend for an oil change and the diagnosis of a brake issue I had been having with my I went to Luther Brookdale Volkswagen at the recommendation of a friend for an oil change and the diagnosis of a brake issue I had been having with my 2010 Beetle. The issue was diagnosed quickly and while I didn’t have it repaired that day I will for sure be going back to Luther Brookdale for any other issues that come up with my car. Scott Smith in the service department was awesome and walked me through everything that needed done on my car and at no point did I feel pressured into having additional work done on my car or spending more money than necessary on the service I recieved at the dealership which has not been my experience at other shops I have gone to prior to Luther Brookdale. I will recommend Luther Brookdale to everyone I know looking for a place to service their Volkswagen, or looking to buy a Volkswagen because of the great service I have received here. More

Wonderful experience Having Jill Taylor as our sales person made the whole process fantastic. Not only is she warm, friendly and welcoming, she has an extensive knowledge Having Jill Taylor as our sales person made the whole process fantastic. Not only is she warm, friendly and welcoming, she has an extensive knowledge of the product she is selling. We ended up leasing a Tiguan. Jill was able to find the exact vehicle we wanted - accessories and color (it had to be blue). Thanks Jill for making this one of our best vehicle transactions ever. More

Buying an SUV In a word “painless”. Jill Taylor was our sales rep. She was warm, friendly and exceptionally helpful. We never once felt pressured to buy which, when In a word “painless”. Jill Taylor was our sales rep. She was warm, friendly and exceptionally helpful. We never once felt pressured to buy which, when it comes to buying a car, was quite refreshing. It actually felt like we were just chatting with an old friend and not making a sizable financial purchase. Our finance rep was Jennifer who went out of her way to make us feel at home. The fact that these two are related was no surprise, both wonderful people. More

Oil change Everything is fine I dont usually write reviews I will do surveys. Merry Christmas happy new year my car is working great see you next time. Everything is fine I dont usually write reviews I will do surveys. Merry Christmas happy new year my car is working great see you next time. More