Luther Brookdale Volkswagen

Outstanding And Above Expectations Very professional and accommodating. Done in time and the service advisor, Jason, was very friendly and personable. I also chatted with TK for 45 Very professional and accommodating. Done in time and the service advisor, Jason, was very friendly and personable. I also chatted with TK for 45 minutes while I waited about old cars. I love this dealership. More

Friendly and good communication They were quick to get back to me about what was wrong with my vehicle and gave me updates as more information was acquired. I felt like I was well i They were quick to get back to me about what was wrong with my vehicle and gave me updates as more information was acquired. I felt like I was well informed the whole time and they worked hard to get things fixed quickly and well. Greatly appreciate the service! More

Car purchase I would highly recommend Brookdale VW. My experience was fantastic. My sales gal Jill Taylor and finance gal Jennifer Baldwin went above and beyond I would highly recommend Brookdale VW. My experience was fantastic. My sales gal Jill Taylor and finance gal Jennifer Baldwin went above and beyond to make my car purchase flawless. The friendliness of the entire store was the best customer service I have experienced. I would buy from Brookdale VW again and again. I highly recommend anyone to buy from Brookdale VW More

New to me car I came in looking for a van, test drove a car and loved it. No pushy sales, relaxed atmosphere. I would recommend this dealership. Thanks! I came in looking for a van, test drove a car and loved it. No pushy sales, relaxed atmosphere. I would recommend this dealership. Thanks! More

On time, quick and convenient I noticed a vibration as I braked at highway speed. I took my car in and after an initial appointment it was determined I needed new rotors. Since I I noticed a vibration as I braked at highway speed. I took my car in and after an initial appointment it was determined I needed new rotors. Since I had only owned the car for 30 days, the repair was on the house. They really took care of me More

Fixed tire Fixed my tire with my spare one and only charged me $32. Checked all my other tires to make sure they were good and gave me many options on how to mov Fixed my tire with my spare one and only charged me $32. Checked all my other tires to make sure they were good and gave me many options on how to move forward. Very sweet people! Will be coming back for future services. More

Urano Grey GTI Steve did a great job making my purchase super fast and painless. He had the car detailed and ready to go. Jennifer was so fast in financing that I e Steve did a great job making my purchase super fast and painless. He had the car detailed and ready to go. Jennifer was so fast in financing that I even got stuck in rush hour traffic going home to. Overall a very good buying experience. You can't say that very often. More

Phenomenal From start to finish the staff at Brookdale Volkswagen made me feel comfortable and I had a great experience purchasing my vehicle from Larry. He does From start to finish the staff at Brookdale Volkswagen made me feel comfortable and I had a great experience purchasing my vehicle from Larry. He does an incredible job listening and asking questions to make sure you find a vehicle that suits your needs. Jennifer in finance said purchasing a vehicle should be a fun experience, and thanks to her and Larry I can tell you that it was. More

Simple, straight forward, service We went in to look for a specific type of vehicle. Took time to hear our concerns right from the start then lined up with multiple vehicle that fit th We went in to look for a specific type of vehicle. Took time to hear our concerns right from the start then lined up with multiple vehicle that fit the criteria, in the price range, with details of benefits of each and how it fit the criteria each step of the way. More

Another fine performance by your service crew. Everyone performed exactly as expected. This is a superb service and sales team. Thanks for your good work! Service done one day, and purchase of the Everyone performed exactly as expected. This is a superb service and sales team. Thanks for your good work! Service done one day, and purchase of the lease vehicle the next. More