Luther Brookdale Volkswagen

Quick, professional and friendly staff The service team is amazing and I know they will take care of my car and me quickly and professionally. The waiting area is bright, clean and comfort The service team is amazing and I know they will take care of my car and me quickly and professionally. The waiting area is bright, clean and comfortable. The staff is very friendly and great at giving updates on any additional service items that might need further attention. More

Excellent Scott Smith, Sales, was wonderful to work with, very enjoyable experience. Love our new Alltrack! Appreciate the friendliness extended by everyone thr Scott Smith, Sales, was wonderful to work with, very enjoyable experience. Love our new Alltrack! Appreciate the friendliness extended by everyone throughout the dealership. Thanks! More

Treated with dignity and respect Every time I walk into the dealership I’m greeted with a smile! I am always treated with dignity and respect. I know when I leave my vehicle here that Every time I walk into the dealership I’m greeted with a smile! I am always treated with dignity and respect. I know when I leave my vehicle here that I’m getting the best service! More

Initial service check The service was great. The service tech was friendly, courteous and did a thorough job of explaining all that was involved. I apprrciated thr car wa The service was great. The service tech was friendly, courteous and did a thorough job of explaining all that was involved. I apprrciated thr car wash also. More

Over all great service and communication From the start they were professional and courteous. Every step was explained in detail. Questions were answered completely. Work was done properly an From the start they were professional and courteous. Every step was explained in detail. Questions were answered completely. Work was done properly and timely with every bit of confidence that all parts were replaced by trained VW techs and installed to correct specs. Vehicle now performs as well as new. Completely satisfied!! More

Great service Friendly staff, great selection of vehicles and TK our sales associate was fantastic. Anyone looking for a VW should stop here first. We are very plea Friendly staff, great selection of vehicles and TK our sales associate was fantastic. Anyone looking for a VW should stop here first. We are very pleased with the experience. More

Good Service Jason was great to work with and I appreciate the way he explained everything through out the process. I felt well informed and never pressured to do Jason was great to work with and I appreciate the way he explained everything through out the process. I felt well informed and never pressured to do anything. Thank you. More

They are more than just helpful. I had an incredible experience at this dealership. I had lost my keys and had to get my car towed to this dealership. It was a horrible experience but I had an incredible experience at this dealership. I had lost my keys and had to get my car towed to this dealership. It was a horrible experience but when I got there Robert made me feel important not because he had to but because he genuinely cared. Everyone here was so nice and made the experience a much less stressful. I would easily drive out of my way to come here again. More

Honorable Service With my previous lease, I purchased a service package for 10, 20 and 30,000 mile services. I loved my Tiguan so much, I didn't hesitate to lease a ne With my previous lease, I purchased a service package for 10, 20 and 30,000 mile services. I loved my Tiguan so much, I didn't hesitate to lease a new one and did so early at the encouragement of the sales staff at the Brookdale location. During the leasing process, I asked specifically if they would still honor the service package I had previously purchased. Since I was turning my vehicle in early I wasn't going to be able to use the 30,000 mile service. I was told at that time they would honor it. Despite no paperwork to support this when I arrived, the service group agreed to honor on for my next service. More

Fun at Luther Brookdale VW Great people to work with, friendly and professional. First time buying a VW, got the Beetle for my girl friend. She loves it btw. I had a great exper Great people to work with, friendly and professional. First time buying a VW, got the Beetle for my girl friend. She loves it btw. I had a great experience, thanks again. More