Luther Brookdale Volkswagen

Great service, finished on time Started work on time. Friendly. Great space for waiting and getting some work done. No high-pressure attempts to add a bunch of additional services, b Started work on time. Friendly. Great space for waiting and getting some work done. No high-pressure attempts to add a bunch of additional services, but provided me estimates for additional work that needs to be done. More

Recall Visit All went well and very quickly. Service representative was very nice. They offered to do a maintenance check, but I declined. My car was washed too. All went well and very quickly. Service representative was very nice. They offered to do a maintenance check, but I declined. My car was washed too. More

Excellent Customer Service As always....Luther Brookdale VW provides top notch customer service and maintenance on my 2017 Tiguan. Nate Kate is to be commended on his professio As always....Luther Brookdale VW provides top notch customer service and maintenance on my 2017 Tiguan. Nate Kate is to be commended on his professionalism and excellence customer service. Thank you to everyone in the service department!! More

Rockstars-Karen and Jennifer Unbelievable fast, friendly, customer centered transaction. I couldn’t be happier with my experience due to these two individuals! Thanks for your g Unbelievable fast, friendly, customer centered transaction. I couldn’t be happier with my experience due to these two individuals! Thanks for your guidance and help! More

Outstanding, simple, reasonable and efficient Nudge made everything happen in an efficient way with being upfront and made sure not to waste our time. Appreciated his hard work to find the best fi Nudge made everything happen in an efficient way with being upfront and made sure not to waste our time. Appreciated his hard work to find the best fit to what I was looking for and able to do. Wasn’t expecting to leave with a new car, but he made it happen! More

Routine maint The service trip was excellent. No waiting, I was met as I exited my vehicle. The loaner was ready and I was on my way in 10 minutes give or take. The service trip was excellent. No waiting, I was met as I exited my vehicle. The loaner was ready and I was on my way in 10 minutes give or take. The car was ready in 3.5 hours, precisely when I was told it would be. When I forgot to return the key to the dealer Navar got it from me. Just an all around great experience! More

Fast and Easy A+++ service. Tim was very accommodating and helped me find my vehicle after my insurance totaled my car. The test drive was great and they found th A+++ service. Tim was very accommodating and helped me find my vehicle after my insurance totaled my car. The test drive was great and they found the right car for me at the right price. More

Was GREAT! I arrived 10 minutes prior to my scheduled appointment. Drove right into the service bay and as soon as I got out out the car some was there to greet I arrived 10 minutes prior to my scheduled appointment. Drove right into the service bay and as soon as I got out out the car some was there to greet me. And was greeted with a GOOD MORNING MR. KOLL. From there everything went on without a hitch. Well organized. Drove out well satisfied!!!! More

Service recLl Highly recommend Brookdale VW. Great service and always welcoming. They took the time to squeeze me for a detail. Great appreciate to Charles Barrett Highly recommend Brookdale VW. Great service and always welcoming. They took the time to squeeze me for a detail. Great appreciate to Charles Barrett. Best VW store in MN More

Comfortable convenience.. Peppered with excellent service. Awesome customer service. Very personable and accommodating. Inspite of my arriving late.. Provides great rwcommenssations for service options and pri Awesome customer service. Very personable and accommodating. Inspite of my arriving late.. Provides great rwcommenssations for service options and pricing.for my budget and time. More