Luther Brookdale Volkswagen

Fast efficient but expensive The service was good and they finished it much faster than i expected. The service rep Jason was fast to respond to my inquiries and very professional The service was good and they finished it much faster than i expected. The service rep Jason was fast to respond to my inquiries and very professional. He was courteous and pleasant to work with. The only downside was my first call to the dealership, where i attempted to get info about the drop off service. The representative who picked up the phone was very rude and made it seem like I was bothering her. My car had just broken down and I was just checking my near-by service options and having that specific rep. respond in that way left a poor first impression. More

Excellent The workers were very helpful, fast, and knowledgeable about my car. I had questions they had answers, and the customer service was great. I would hig The workers were very helpful, fast, and knowledgeable about my car. I had questions they had answers, and the customer service was great. I would highly recommend people to Luther Brookdale VW. More

Volkswagen Great service and care taken throughout the process. Friendly sales and took the time to answer all the questions and didn’t push just to get a sale. Great service and care taken throughout the process. Friendly sales and took the time to answer all the questions and didn’t push just to get a sale. More

Super friendly, very efficient experience My experience with Jill Taylor and Brookdale VW could not have been better. After casually browsing for weeks my wife and I had our second child and s My experience with Jill Taylor and Brookdale VW could not have been better. After casually browsing for weeks my wife and I had our second child and so getting that larger car was now more important. I was able to negotiate with Jill over email and realizing my time was at a premium, she made sure everything was ready to go when I arrived at the dealership for both the test drive and purchase. We love our new car and it could not have been a better experience with Jill and team. More

Always a great experience. This is our 3rd purchase in 3 years. 2018 Atlas is reasonably priced, nice to drive, and is big enough for our family of 6 and 3 dogs. 2017 GTI Sport This is our 3rd purchase in 3 years. 2018 Atlas is reasonably priced, nice to drive, and is big enough for our family of 6 and 3 dogs. 2017 GTI Sport is AMAZING! We LOVE that car. Our latest purchase is the 2016 certified pre-owned Tiguan. So far so good! I feel like Jill at Brookdale Volkswagen is a part of our family. She’s the best! She’s nice, trustworthy, and never pressures. Everyone is so nice and helpful. Always a great experience at Brookdale Volkswagen. More

Excellent and Informative The crew in your service department are friendly, attentive and knowledgeable! Jason (both of them) always is to the point yet not pushy. I would hi The crew in your service department are friendly, attentive and knowledgeable! Jason (both of them) always is to the point yet not pushy. I would highly recommend this facility for service to your automobile! More

Great service Went in to have noise coming from the front checked out, did an exceptional job tracking it down and getting it done!! Overall wonderful experience. Went in to have noise coming from the front checked out, did an exceptional job tracking it down and getting it done!! Overall wonderful experience. More

20,000 mile service My service manager Jason greeted me and walked me through everything. Then he kept me updated and checked in with me when they found my wheels would My service manager Jason greeted me and walked me through everything. Then he kept me updated and checked in with me when they found my wheels would need alignment. It was all completed in less than the estimated time. Great service! More

6 year maintenance Brookdale Volkswagen has an awesome service center. They are well organized and quick with service. Friendly employees, I would highly recommend them! Brookdale Volkswagen has an awesome service center. They are well organized and quick with service. Friendly employees, I would highly recommend them! Five star dealership. More

Fast and easy Great service and was able to purchase the vehicle I've been longing for! Was able to purchase and leave within a couple of hours. Proceed with confid Great service and was able to purchase the vehicle I've been longing for! Was able to purchase and leave within a couple of hours. Proceed with confidence at Luther Brooksdale More