Luther Brookdale Volkswagen

Professional, courtious, not pushy Very profesional.clean and modern waiting area, people were helpful and friendly, did what was needed, ordered needed parts This was my first experi Very profesional.clean and modern waiting area, people were helpful and friendly, did what was needed, ordered needed parts This was my first experiance with them but have heard good reviews. More

Genuinely Nice Had a simple windshield replacement covered by insurance, but the entire staff here were so nice.. they were ready for me when I pulled in and very t Had a simple windshield replacement covered by insurance, but the entire staff here were so nice.. they were ready for me when I pulled in and very thorough making sure I was happy. When I picked up my vehicle they had my car ready and apologized that I had to wait 30 seconds to speak with them. More

Fast Service I went in for a 20,000 mile service of my Atlas. The service was fast, the staff was knowledgeable, provided decent feedback on what findings should b I went in for a 20,000 mile service of my Atlas. The service was fast, the staff was knowledgeable, provided decent feedback on what findings should be addressed and what could wait. More

Great customer service Our sales associate, Scott, was so personable and helpful. He ensured that we only got into a vehicle that we we 100% happy with. Thr financing team w Our sales associate, Scott, was so personable and helpful. He ensured that we only got into a vehicle that we we 100% happy with. Thr financing team was great as well, working right up until close to make our deal happen. More

VW Review All of my dealings with Luther Brookdale Volkswagen have been exceptional. Great customer service and follow through. The dealership is very clean a All of my dealings with Luther Brookdale Volkswagen have been exceptional. Great customer service and follow through. The dealership is very clean and everyone is very thorough. More

Review My experience with Brookdale Volkswagen was excellent and the people I dealt with were equally excellent. My car and I were well cared for. Thanks My experience with Brookdale Volkswagen was excellent and the people I dealt with were equally excellent. My car and I were well cared for. Thanks More

Great low pressure sales experience! Loved working with Jill. Her communication thru emails prior to us coming in to buy our new vehicle was fabulous. No high pressure! Jennifer in fin Loved working with Jill. Her communication thru emails prior to us coming in to buy our new vehicle was fabulous. No high pressure! Jennifer in finance was very efficient & friendly. Paper work start to finish took less than 15 minutes. More

The People Make This Place I like VW to begin with but the people at Brookdale VW are above and beyond in every aspect. I just bought a car where VW wasn’t my first choice BECAU I like VW to begin with but the people at Brookdale VW are above and beyond in every aspect. I just bought a car where VW wasn’t my first choice BECAUSE the experience is always so good. I determined I’d rather get my 2nd or 3rd choice and buy from them, knowing I can trust them and count on them to go above and beyond for me in every single aspect. That’s worth way more to me, especially given most cars are created pretty equal. More

Great service as always Great customer service, the shuttle was on time and very convenient. Service tech was able to find a $50 coupon applied to the bill so that was very k Great customer service, the shuttle was on time and very convenient. Service tech was able to find a $50 coupon applied to the bill so that was very kind. More

Great service and experience Luther's mechanics and staff are great at delivering a great experience. They take pictures and show me what could use some maintenance and are alway Luther's mechanics and staff are great at delivering a great experience. They take pictures and show me what could use some maintenance and are always so kind and professional. They earn my business every single time! More