Luther Brookdale Volkswagen

Good customer service I was in for an oil and filter change and some new wipers yesterday. Everything was done as promised and the car was inspected. My service advisor Gra I was in for an oil and filter change and some new wipers yesterday. Everything was done as promised and the car was inspected. My service advisor Grace did a great job. She went over everything thoroughly and was polite and not rushed. Thanks Grace! More

Return visit for additional repair I was provided a courtesy car and a car wash. Much appreciated. The work to be done was explained in detail and completed in a timely manner. I was provided a courtesy car and a car wash. Much appreciated. The work to be done was explained in detail and completed in a timely manner. More

Engine Light Had my car in previously because it wouldn’t start. It was diagnosed as a blown fuse. This visit was a follow up because the check engine light came o Had my car in previously because it wouldn’t start. It was diagnosed as a blown fuse. This visit was a follow up because the check engine light came on and it was returned free of charge. Two days later the engine light is on again More

Excellent I’m very happy your service and I recommend my family and friends too .keep doing the good job . I just want to say thanks to Grace Morgan for everyt I’m very happy your service and I recommend my family and friends too .keep doing the good job . I just want to say thanks to Grace Morgan for everything More

Great place for VW service. Great location for service. Great staff and ways easy to get vehicle in. Highly recommend. Jason D. Is great to work with. Will definitely get next s Great location for service. Great staff and ways easy to get vehicle in. Highly recommend. Jason D. Is great to work with. Will definitely get next service done here. More

Easy! Awesome easy experience especially with this being my first time doing a lease! Would highly recommend to any friend. Thanks again for everything and Awesome easy experience especially with this being my first time doing a lease! Would highly recommend to any friend. Thanks again for everything and all the help! More

Thanks for the great service. Your attention to detail was great! Thank you for going the extra distance to make sure you didn't call me before 10am, since I work nights that is a Your attention to detail was great! Thank you for going the extra distance to make sure you didn't call me before 10am, since I work nights that is a big deal, and usually that request gets forgotten at best. More

Warranty work Thank goodness for the good warranty. Would have been over $10000 to fix otherwise. Thanks for the loner vehicle. Made me appreciate my car more. Thank goodness for the good warranty. Would have been over $10000 to fix otherwise. Thanks for the loner vehicle. Made me appreciate my car more. More

Convenient My service experience at Luther Brookdale VW was as pain free as possible. My car was taken back as scheduled for my appointment, and the service emp My service experience at Luther Brookdale VW was as pain free as possible. My car was taken back as scheduled for my appointment, and the service employee working with me was super friendly and helpful. More

Check For Any Damages Great service with no charge! After a truck dropped a traffic cone from its trunk and right into the pathway of my Jetta on the highway, I feared ther Great service with no charge! After a truck dropped a traffic cone from its trunk and right into the pathway of my Jetta on the highway, I feared there might be some damage to the undercarriage of my vehicle. Fortunately, there was not, and the folks at Volkswagon checked for any damages at no charge. They also included a free tune-up! More