Luther Brookdale Volkswagen

Friendly, welcoming environment! It was my first time at this dealer, but Navar made me feel welcome and ensured me that my car will be taken care of in a timely fashion and it was. H It was my first time at this dealer, but Navar made me feel welcome and ensured me that my car will be taken care of in a timely fashion and it was. He Communicated with me throughout the process and answered any questions that I had. More

New car I went in just wanting to look at a new lease to see what’s out there, I ended up test driving the Jetta and really liked it. So I decided to get it t I went in just wanting to look at a new lease to see what’s out there, I ended up test driving the Jetta and really liked it. So I decided to get it the process took less then 2 hours and was headache free. More

Awesome sales experience The salesman Steve Fischer is a great salesman. He has been working with me through the whole process and showed patience and professionalism. Steve i The salesman Steve Fischer is a great salesman. He has been working with me through the whole process and showed patience and professionalism. Steve is a great asset to the organization. More

Happily satisfied. Pleasant service agent and environment. very pleasant service. service agent very friendly and courteous Very pleasant and clean dealerdship Car courtesy inspection and wash. Pleasant exp very pleasant service. service agent very friendly and courteous Very pleasant and clean dealerdship Car courtesy inspection and wash. Pleasant experience. Done sooner than ecpected More

Great and friendly service Jason in service is very thorough, professional and courteous. He communicated well and always updated me on what was going on with parts and Servi Jason in service is very thorough, professional and courteous. He communicated well and always updated me on what was going on with parts and Service of my vehicle. He is the best at his job! More

Was really great costumer service I have given this rating because the costumer was really good and was really understandable on thing that may happen. They treated me and my uncle rea I have given this rating because the costumer was really good and was really understandable on thing that may happen. They treated me and my uncle really respectfully. More

RECALL Nate offered courtesy inspections and then notified me of the findings and what the cost would be for repairs. He also offered a courtesy car wash. Nate offered courtesy inspections and then notified me of the findings and what the cost would be for repairs. He also offered a courtesy car wash. More

Great service! This dealership always has great service, from getting an appointment that fits my schedule, to the service techs always giving me an interim update o This dealership always has great service, from getting an appointment that fits my schedule, to the service techs always giving me an interim update on progression of the repairs. They always explain what issues they find and suggested repairs. Waiting area well-stocked with amenities. More

Great experience! We had a great experience buying our car. The service was great— friendly and informative, but there was no pressure at any point. We are very appreci We had a great experience buying our car. The service was great— friendly and informative, but there was no pressure at any point. We are very appreciative of the quality service we received. More

Alignment We were greeted by Jason upon our arrival. The service was done in a timely manner. All staff members were courteous & friendly, as usual. We left in We were greeted by Jason upon our arrival. The service was done in a timely manner. All staff members were courteous & friendly, as usual. We left in a freshly washed Passat! More