Luther Brookdale Volkswagen

Excellent customer service I was impressed when I could have been sold multiple things my car needed but the advisor recommended waiting until next service when I should complet I was impressed when I could have been sold multiple things my car needed but the advisor recommended waiting until next service when I should complete those. Perfect for the holidays coming up! More

Service was quick and thorough Jason was soft spoken yet easy to understand. He greeted me, and readily responded to my need for service. I was told the service would take a short Jason was soft spoken yet easy to understand. He greeted me, and readily responded to my need for service. I was told the service would take a short time and would I like to have refreshments in the waiting room. All was complete in 30 minutes, including the kindness of adjusting the time on my clock, and clearing the reminder light on my dash. Good service. More

Possibly the best auto store—ever! My recent visit to Brookdale VW was the best experience that I have ever had in getting a vehicle serviced. The process was effortless. Parts were in- My recent visit to Brookdale VW was the best experience that I have ever had in getting a vehicle serviced. The process was effortless. Parts were in-stock. The service was done ahead of schedule. The staff were very professional and personable in a genuine way. More

Great fast and update I was updated on services needed. Great customer service. Very timely services I would definitely recommend their service to any one who has a Volkswa I was updated on services needed. Great customer service. Very timely services I would definitely recommend their service to any one who has a Volkswagen More

Great service! I went in to have three CrystalFusion re-applied and wasn't charged anything and they did a quick inspection of my car. Was in and out in less than an I went in to have three CrystalFusion re-applied and wasn't charged anything and they did a quick inspection of my car. Was in and out in less than an hour. More

Timely and thorough Shuttle service was good and I got the info I needed. Price for the inspection was fair. Would come again for servir as needed in the future Shuttle service was good and I got the info I needed. Price for the inspection was fair. Would come again for servir as needed in the future More

Very good oil change and check up My car was in for it's first oil change and new car check up. Everything went well and I received notice of updates to two systems that needed work. I My car was in for it's first oil change and new car check up. Everything went well and I received notice of updates to two systems that needed work. I also received a coupon to use for the oil change. More

Great service I needed an oil change for my car because it his the one year mark and Nate was very helpful and friendly. He took the time to explain everything that I needed an oil change for my car because it his the one year mark and Nate was very helpful and friendly. He took the time to explain everything that was done to my car and what all the different checks and test results meant. I would highly recommend him as a service agent! More

Tiguan 10k service Brought my Tiguan for the first oil change and tire rotation. Navar was awesome and very customer service oriented and he explained all the work neede Brought my Tiguan for the first oil change and tire rotation. Navar was awesome and very customer service oriented and he explained all the work needed ahead of time. Thanks More

New Truck My sister had used Karen at Broodale VW before when she was looking to get a new car and had a great experience. I can say I had the same great experi My sister had used Karen at Broodale VW before when she was looking to get a new car and had a great experience. I can say I had the same great experience and would recommend going to this dealership again asking to work with Karen. More