Luther Brookdale Volkswagen

Happily satisfied. Pleasant service agent and environment. very pleasant service. service agent very friendly and courteous Very pleasant and clean dealerdship Car courtesy inspection and wash. Pleasant exp very pleasant service. service agent very friendly and courteous Very pleasant and clean dealerdship Car courtesy inspection and wash. Pleasant experience. Done sooner than ecpected More

Great and friendly service Jason in service is very thorough, professional and courteous. He communicated well and always updated me on what was going on with parts and Servi Jason in service is very thorough, professional and courteous. He communicated well and always updated me on what was going on with parts and Service of my vehicle. He is the best at his job! More

Was really great costumer service I have given this rating because the costumer was really good and was really understandable on thing that may happen. They treated me and my uncle rea I have given this rating because the costumer was really good and was really understandable on thing that may happen. They treated me and my uncle really respectfully. More

RECALL Nate offered courtesy inspections and then notified me of the findings and what the cost would be for repairs. He also offered a courtesy car wash. Nate offered courtesy inspections and then notified me of the findings and what the cost would be for repairs. He also offered a courtesy car wash. More

Great service! This dealership always has great service, from getting an appointment that fits my schedule, to the service techs always giving me an interim update o This dealership always has great service, from getting an appointment that fits my schedule, to the service techs always giving me an interim update on progression of the repairs. They always explain what issues they find and suggested repairs. Waiting area well-stocked with amenities. More

Great experience! We had a great experience buying our car. The service was great— friendly and informative, but there was no pressure at any point. We are very appreci We had a great experience buying our car. The service was great— friendly and informative, but there was no pressure at any point. We are very appreciative of the quality service we received. More

Alignment We were greeted by Jason upon our arrival. The service was done in a timely manner. All staff members were courteous & friendly, as usual. We left in We were greeted by Jason upon our arrival. The service was done in a timely manner. All staff members were courteous & friendly, as usual. We left in a freshly washed Passat! More

Quality care Fast and reliable as always. Customer waiting area is clean and business desks are perfect for work. I can not lose any time in my sales day while wa Fast and reliable as always. Customer waiting area is clean and business desks are perfect for work. I can not lose any time in my sales day while waiting for my vehicle to be serviced. More

Quick and Easy I went in for a horn malfunction and oil change service, it was quick and easy, Nate was very knowledgeable and experience. He answered all my questio I went in for a horn malfunction and oil change service, it was quick and easy, Nate was very knowledgeable and experience. He answered all my question and was very happy with my service. More

The end of the Bug (for now) We have purchased a number of vehicles from this dealership. We have used the same sales representative for all. Jill Taylor is our favorite VW rep We have purchased a number of vehicles from this dealership. We have used the same sales representative for all. Jill Taylor is our favorite VW rep and she represents the brand very well. I selected a 2019, last of Beetle’s as my new ride. Jill and her team made the transition from my 2017 to the 2019 seamless. She even reset all of my presets on the radio. We will continue to use this dealership as long as Jill is there. More