Luther Brookdale Volkswagen

This service center has the absolute best customer service I’ve ever experienced anywhere. They go above and beyond to make sure you are well taken care of. service I’ve ever experienced anywhere. They go above and beyond to make sure you are well taken care of. More

Jill and Jacque were great to work with! Jill was very accommodating and even offered yo meet me at the dealership after her shift if it worked better for me. Jill was extremely friendly and knowledgeabl accommodating and even offered yo meet me at the dealership after her shift if it worked better for me. Jill was extremely friendly and knowledgeable. Great experience! More

Karen made our purchase super easy. The price was fair and no pressure to buy a bunch of extras. Honestly the best dealer transaction I’ve ever had. and no pressure to buy a bunch of extras. Honestly the best dealer transaction I’ve ever had. More

Quick and easy. In and out. Love doing business there. Honest people that go out of their way to make sure your satisfied through process Honest people that go out of their way to make sure your satisfied through process More

Excellent service, very polite and helpful. I enjoyed my time interacting with everyone there. They were fast and efficient. I definitely recommend them for buying cars. time interacting with everyone there. They were fast and efficient. I definitely recommend them for buying cars. More

Great sales staff, regret not buying from them. I worked with Steve Fischer to test drive a new Golf R and GTI. Steve is by far the nicest sales consultant I've ever met. He was very knowledgable ab I worked with Steve Fischer to test drive a new Golf R and GTI. Steve is by far the nicest sales consultant I've ever met. He was very knowledgable about the GTI. Very honest, up front, and I didn't feel a single ounce of pressure from him or any of his colleagues the entire time I was there. Unfortunately I ended up buying from another dealership, but I would have absolutely bought it from Steve if I had a little more time to present him the numbers that the other dealership gave me. I just regret not being able to get Steve the commission he deserves because he really did make it easy for me. 1000000% recommend anyone in the market for a new or used VW to find Steve Fischer at Brookdale VW. He will take great care of you! More

I can’t thank Jill Taylor enough for the way she met my needs when I was looking for a low Mileage used car. She asked all the right questions about what specifically I was looking for in a car and efficie needs when I was looking for a low Mileage used car. She asked all the right questions about what specifically I was looking for in a car and efficiently found cars for me to test drive. Then Jill followed up with recommendations I might also want to drive. One of those Vehicles I ended up buying and received a great tutorial before I drove it out of the Arlington lot. Jill made an experience I was dreading very pleasant. She’s very good at what she does and I would not hesitate to recommend her to anyone I know. Thanks Jill, you’re amazing More

Very knowledgeable techs. I thought it was nice that Luther Brookdale Volkswagen had this special for the month of February. I was treated very well. Luther Brookdale Volkswagen had this special for the month of February. I was treated very well. More

Great service, first rate as usual! Arrived early, got right in, work explained in detail, updated on upcoming service schedule. Car washed and serviced, in and out, perfect! right in, work explained in detail, updated on upcoming service schedule. Car washed and serviced, in and out, perfect! More

Cannot say enough good things about Jill! She was absolutely wonderful from start to finish. Helpful, friendly and not at all pushy. Highly recommend Jill! absolutely wonderful from start to finish. Helpful, friendly and not at all pushy. Highly recommend Jill! More