Luther Brookdale Volkswagen

Recall appointment Jason G. Was friendly and informative. The work was done in a reasonable time. The other employees I interacted with were friendly and made me feel we Jason G. Was friendly and informative. The work was done in a reasonable time. The other employees I interacted with were friendly and made me feel welcome. The waiting area was comfortable. More

Best car buying experience I have ever had. Professional, polite, everything was complete and ready to go when I arrived. The deal was much better than three other dealerships I investigated. I could not polite, everything was complete and ready to go when I arrived. The deal was much better than three other dealerships I investigated. I could not have been more satisfied. More

good service I stopped in to see if I could get an appointment and Nate was very helpful, allowing me to leave my care then and arranging for it to be evaluated th I stopped in to see if I could get an appointment and Nate was very helpful, allowing me to leave my care then and arranging for it to be evaluated the next morning. Then they were finished with their repairs by early afternoon. More

This service center has the absolute best customer service I’ve ever experienced anywhere. They go above and beyond to make sure you are well taken care of. service I’ve ever experienced anywhere. They go above and beyond to make sure you are well taken care of. More

Jill and Jacque were great to work with! Jill was very accommodating and even offered yo meet me at the dealership after her shift if it worked better for me. Jill was extremely friendly and knowledgeabl accommodating and even offered yo meet me at the dealership after her shift if it worked better for me. Jill was extremely friendly and knowledgeable. Great experience! More

Karen made our purchase super easy. The price was fair and no pressure to buy a bunch of extras. Honestly the best dealer transaction I’ve ever had. and no pressure to buy a bunch of extras. Honestly the best dealer transaction I’ve ever had. More

Great sales staff, regret not buying from them. I worked with Steve Fischer to test drive a new Golf R and GTI. Steve is by far the nicest sales consultant I've ever met. He was very knowledgable ab I worked with Steve Fischer to test drive a new Golf R and GTI. Steve is by far the nicest sales consultant I've ever met. He was very knowledgable about the GTI. Very honest, up front, and I didn't feel a single ounce of pressure from him or any of his colleagues the entire time I was there. Unfortunately I ended up buying from another dealership, but I would have absolutely bought it from Steve if I had a little more time to present him the numbers that the other dealership gave me. I just regret not being able to get Steve the commission he deserves because he really did make it easy for me. 1000000% recommend anyone in the market for a new or used VW to find Steve Fischer at Brookdale VW. He will take great care of you! More

Quick and easy. In and out. Love doing business there. Honest people that go out of their way to make sure your satisfied through process Honest people that go out of their way to make sure your satisfied through process More

Excellent service, very polite and helpful. I enjoyed my time interacting with everyone there. They were fast and efficient. I definitely recommend them for buying cars. time interacting with everyone there. They were fast and efficient. I definitely recommend them for buying cars. More

I can’t thank Jill Taylor enough for the way she met my needs when I was looking for a low Mileage used car. She asked all the right questions about what specifically I was looking for in a car and efficie needs when I was looking for a low Mileage used car. She asked all the right questions about what specifically I was looking for in a car and efficiently found cars for me to test drive. Then Jill followed up with recommendations I might also want to drive. One of those Vehicles I ended up buying and received a great tutorial before I drove it out of the Arlington lot. Jill made an experience I was dreading very pleasant. She’s very good at what she does and I would not hesitate to recommend her to anyone I know. Thanks Jill, you’re amazing More