Luther Brookdale Toyota - Service Center

Quick service, I was in and out quicker than expected and advised. Waiting room very comfortable and usable. there was no pressure to buy any thing else, but filling out this form and all the demands suck!! advised. Waiting room very comfortable and usable. there was no pressure to buy any thing else, but filling out this form and all the demands suck!! More

Dwayne was super as always. Great waiting area, with coffee and treats, always nice to have and to read the paper. Will be sure to recommend to all the people I know. coffee and treats, always nice to have and to read the paper. Will be sure to recommend to all the people I know. More

Fantastic service and friendly staff. Got in and out in no time. Love the new facility and waiting area. So much nicer than the crowded old one! We'll be back. no time. Love the new facility and waiting area. So much nicer than the crowded old one! We'll be back. More

I was greeted with a smile and recognition, my appointment was made on line so they knew I was coming. My wait was the 45 minutes he told me it would. As he escorted me to the payment counter he appointment was made on line so they knew I was coming. My wait was the 45 minutes he told me it would. As he escorted me to the payment counter he went over the check sheet of all the areas of my vehicle that was check, that gives me confidence and commitment to keep coming back to them. The payment process was very efficient. After I paid I checked out the accessory window and bought a box of golf ball, how cool is that. More

I have been bringing my vehicles to Luther Brookdale Toyota (formerly Toyota City) for over 30 years. The work is always exceptional. If I am not satisfied, they take the vehicle back and "make it rig Toyota (formerly Toyota City) for over 30 years. The work is always exceptional. If I am not satisfied, they take the vehicle back and "make it right" at no further cost to me. These guys are professional, courteous, friendly and honest. There really isn't any more I can ask from a dealership. I have purchased 2 cars from here and have had all my cars serviced here. My current vehicles are both Toyotas and have 200,000 miles (Corolla) and 140,000 miles (Sienna) on them. Both vehicles have only been serviced here, so these guys know my cars. I see no reason to go anywhere else for service, especially now with the new facility. Steve Miller is an exceptional service manager and each person I deal with, from the car runners to the cashiers to the service managers are top notch and very personable. Don't go anywhere else to service your Toyota. This is the place to go! More

I always have a great experience whenever I bring my car in for service. Customer service reps are always prompt, polite, and professional. I always feel like I get honest, fair service. The waiting area is in for service. Customer service reps are always prompt, polite, and professional. I always feel like I get honest, fair service. The waiting area is comfortable and actually has "real" coffee, which is an awesome perk! I also love that they wash my car every time, even if I come in for something really simple. Highly recommend this place!! More

20,00 mile check up, oil change, rotate tires. gave the van a wash. in and out on time, it doesn't get any better than this. van a wash. in and out on time, it doesn't get any better than this. More

I came in to get a oil changed, and found that a couple of my vents were overdue for a change. The employee brought me from the waiting room back to the service area to show me the vents, which I thought w of my vents were overdue for a change. The employee brought me from the waiting room back to the service area to show me the vents, which I thought was nice instead of saying it in front of other customers, and also allowing me to see what needed to be changed. The overall service was great, and the facility is wonderful. Great place to be serviced! More

We have been going to Luther Brookdale Toyota for over 20 years and have bought/serviced numerous Toyota's there. We continue to patronize this dealership because of the consistently excellent vehicle servi years and have bought/serviced numerous Toyota's there. We continue to patronize this dealership because of the consistently excellent vehicle service and buying experiences we have encountered. The service department only does what is needed to fix the vehicle and are great about suggesting how to combine repairs to reduce costs. The shuttle service they offer is wonderful - you can drop your vehicle off for the day and they will take you home or drop you off at work, then pick you up when your vehicle is ready. Excellent dealership! More

I have bought my last 2 cars and also both my daughters have bought cars here. The service is top notch. Very quick to let you know what is going on. In this case my maintenance required light came on and have bought cars here. The service is top notch. Very quick to let you know what is going on. In this case my maintenance required light came on and I knew I was due for an oil change but not sure if there was any problems with the car. I was there at 6:45am when they opened. I let them know i had an appointment I needed to leave by 8am. They checked it out, changed the oil and told me I was ready to go by 7:20. This is just normal service for them, which is why I always go there. More