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Luther Brookdale Toyota - Service Center

Brooklyn Center, MN

4.8
994 Reviews

994 Reviews of Luther Brookdale Toyota - Service Center

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July 15, 2023

Duane Green gave excellent work as our service tech this past week, he was thorough and patient to answer all my spouse's questions and concerns. The maintenance performed was also top notch compared to ot More

by NorthDasman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdi Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Quaday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Green
Jul 15, 2023 -

NorthDasman responded

Great Work

July 12, 2023

Always great service and communication, everyone is very professional and helpful. The facility is first class and always clean and kept up well. More

by RF57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane in service
Jul 12, 2023 -

Luther Brookdale Toyota responded

Thank you for your kind words!

July 12, 2023

I was given courteous attention and prompt service to advise and fix my failing battery More

by hersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall
Jul 12, 2023 -

Luther Brookdale Toyota responded

We are so happy you had a positive experience! Thank you for your review.

June 29, 2023

Fast and prompt service. Love working with Schiwa. Very competitive pricing too! I’ll be back More

by kpj1963
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Schiwa Yang
Jul 05, 2023 -

Luther Brookdale Toyota responded

Thank you for this great review!

June 28, 2023

There is no other place we would go to get our cars taken care of on a regular basis. We have been going to Brookdale Toyota for MANY years and have ALWAYS had EXCELLENT service!! Jeremy, in the service de More

by pjphotocolor
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy in the service department
Jul 05, 2023 -

Luther Brookdale Toyota responded

We love to hear this!

June 23, 2023

I received excellent service! It was a very pleasant and professional experience - and definitely will definitely back! More

by patpatarm
Service Time
Recommend Dealer
Yes
Employees Worked With
Receptionist
Jun 28, 2023 -

Luther Brookdale Toyota responded

Thank you so much for taking the time to leave us this 5-start review!

Jun 28, 2023 -

patpatarm responded

It was well deserved!

June 22, 2023

Very friendly staff. Great experience with the repair department. We always work with Duane and he’s always pleasant and keeps us informed. More

by Liesel59
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Duane in repair department
Jun 28, 2023 -

Luther Brookdale Toyota responded

Thanks so much for the truly exceptional words about Duane. All the very best for now!

June 16, 2023

I was in and out within 15 mins, that was awesome team work. Thank you More

by Sy Xiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Baeyen and Jean Vang
Jun 16, 2023 -

Luther Brookdale Toyota responded

We're so glad we could provide you truly exceptional service! We hope to see you again soon!

June 16, 2023

clean service area, clean open waiting area with great coffee! prompt service, great communication, done in very timely fashion. More

by Preacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brisbin
Jun 28, 2023 -

Luther Brookdale Toyota responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

June 13, 2023

We appreciated you getting us in earlier than our scheduled appointment. Thank you and we will be back. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 16, 2023 -

Luther Brookdale Toyota responded

We're so pleased that you had such a truly exceptional experience with us! Please let us know if there's anything else that we can do for you down the road.

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